以上为北京时间。链接检查不代表仍在招聘，申请前请以招聘官网为准。
按这个岗位的城市和方向提醒，确认后才开启，可选择每日或每周。
负责接待患者、更新信息及安排预约，处理保险费用和直接付款。协助医师和护士沟通患者，维护前台区域整洁，并完成每日财务结算。需熟悉Trak系统。
岗位职责：
• Greet patients and check patients in; update patient’s information (including insurance information) on Trackcare.
• Figure out the payment method upon checking in based on own knowledge about third party payer.
• Ask help from pre-cert specialist whenever needed.
• Handle incoming calls; take messages and route messages to appropriate party.
• Set and maintain physician/clinic appointments.
• Assist physicians with minor issues such as scanning, copying, etc.
• Prepare medical files and insurance claim forms for direct billing.
• Maintain sufficient doctor’s name card available in the clinic.
• Assist physician and nurse on patient communication.
• Record and track on outpatient clinic activities.
• Maintain the waiting area tidy and clean.
• Check daily un-invoice report.
• Calculate medical expenses for patients according to pricing standard.
• Collect payments from patients.
• Issue receipts to patients.
• Help patients fill in claim forms.
• Follow up with incomplete claim forms.
• Give correct copies of bills to patients.
• Submit daily cash collection.
• Settle daily accounts in Trak.
• Take care of assigned petty cash & receipts.
• Help collect outstanding balance and follow up unsettled bills.
• Help third party payers check related medical expenses.
• Help patients with cashiering related inquiries.
• Direct patients to right person for non-cashiering related inquiries.
• Help frontline supervisor to coach/train new/junior staff.
• Help frontline supervisor to coordinate with other departments when needed.
• Help frontline supervisor to take the role of daily in charge.
• Other assignments by supervisor/manager.
任职要求：
Qualifications:
• Associate degree or above
• Additional education maybe substituted for the minimum experience needed
Skills:
• Excellent oral and written English and Chinese.
• Good computer skill.
• Professional telephone etiquette.
• Good customer service skill.
• Be a team worker and flexible.
• Outpatient clinic operation and cashier duties.
Knowledge:
• Willingness to provide a high quality service to our clients.
• Ability to handle multiple tasks at one time and able to work under pressure and in a fast pace working environment.
【职位类别】经理级别以下行政
【经验要求】3年
【招聘人数】1
【招聘项目】日常招聘
【所属公司】上海和睦家医院（浦东院区）
Qualifications:
• Associate degree or above
• Additional education maybe substituted for the minimum experience needed
Skills:
• Excellent oral and written English and Chinese.
• Good computer skill.
• Professional telephone etiquette.
• Good customer service skill.
• Be a team worker and flexible.
• Outpatient clinic operation and cashier duties.
Knowledge:
• Willingness to provide a high quality service to our clients.
• Ability to handle multiple tasks at one time and able to work under pressure and in a fast pace working environment.
