岗位职责： Medical: • Professionalism and positive work attitude, maintain the quality of customer care • Care plan coordination in conjunction with nursing, treating doctors, physiotherapy and development of multi-service care plan to all involved services • Responsible and accountable for education of patients, families and significant others regarding the plan of treatment as prescribed by physician during initial visit and through subsequent phone contact • Arrange case presentations to share clinical experiences and professional information with oncology team or others within hospital-wide. Assuring collection and analysis of outcomes data. • Participate in organizing a multidisciplinary approach for complicated case study. Logistical • Serve as first point of contact for new patients, complete thorough nursing assessment • Screening referrals for all new patient and provide regular written updates throughout treatment, answering patient / family questions as needed. • Well organize patient’s admission time with inpatient ward. • Working together with Oncology service-line administrator and coordinate with oncology patients’ issue. • Actively participate in marketing promotion activities whenever necessary. • Coordinate and monitor medical service referral visits outside BJU. • Provide on-call coverage, telephone support to assist patient with symptom management, schedule necessary visits, determines the urgency of physician’s evaluation in acute or complex cases. • Coordinate for BJM – Local hospital transfer cases - Overall case management, including operation cases and all treatment related arrangement. - Updated operation report weekly - Seeking any opportunity to build up relationship with consultant from local and offering outreach consultation for oncology patients.
Financial • Proposal special activities on the best interesting for patient, and/or special payment arrangement at reasonable range with justification • Closely work with financial, pre-cert and third party payer to ensure accuracy of information and efficient communication with patient. • Liaise with patient’s family to explain financing in conjunction with Finance and Pre-cert departments. • Support frontline financial services staff to communicate with medical team, patient and/or third party payer to improve the efficiency, accuracy and outcome. • To meet hospital fast development, role of case management has become critical in leading and supporting department running and fast growth. It needs much more proactive, creative, and play a leading role via coordination, cooperation and communication, making decisions as needed to support clinic needs.
任职要求：
Qualifications: • Minimal Education Requirement- Nursing diploma, associate bachelor of nursing or above is preferred • Minimal Experience Requirement - 1 years working experience in nursing, capable of taking care of critical patients and emergency cases, Previous experience in Case management desired • Licensing Needed -- Registered nurse in China • Bilingual Chinese English a must – additional language competence a plus Skills: • Adequate communication skills in English and Chinese • Ability to work with staff from all levels of the organization • Ability to exercise initiative, problem solving and decision making • Outgoing but diplomatic personality • Capable in coordinating, organizing and teaching • Evidence based, patient centered philosophy of care • Ability to handle multiple tasks at one time • Excellent computer skills (Word/Excel/PowerPoint) • Professional telephone etiquette • Good inter-personal skills and strong • Must be a good team player
Qualifications: • Minimal Education Requirement- Nursing diploma, associate bachelor of nursing or above is preferred • Minimal Experience Requirement - 1 years working experience in nursing, capable of taking care of critical patients and emergency cases, Previous experience in Case management desired • Licensing Needed -- Registered nurse in China • Bilingual Chinese English a must – additional language competence a plus Skills: • Adequate communication skills in English and Chinese • Ability to work with staff from all levels of the organization • Ability to exercise initiative, problem solving and decision making • Outgoing but diplomatic personality • Capable in coordinating, organizing and teaching • Evidence based, patient centered philosophy of care • Ability to handle multiple tasks at one time • Excellent computer skills (Word/Excel/PowerPoint) • Professional telephone etiquette • Good inter-personal skills and strong • Must be a good team player
