Web Analytics and BI Specialist

Why Verifone

For more than 30 years Verifone has established a remarkable record of leadership in the electronic payment technology industry. Verifone has one of the leading electronic payment solutions brands and is one of the largest providers of electronic payment systems worldwide.

Verifone has a diverse, dynamic and fast paced work environment in which employees are focused on results and have opportunities to excel. We take pride in the fact that we work with leading retailers, merchants, banks, and third party partners to invent and deliver innovative payments solution around the world. We strive for excellence in our products and services, and are obsessed with customer happiness. Across the globe, Verifone employees are leading the payments industry through experience, innovation, and an ambitious spirit. Whether it’s developing the next platform of secure payment systems or searching for new ways to bring electronic payments to new markets, the team at Verifone is dedicated to the success of our customers, partners and investors. It is this passion for innovation that drives each one of our employees for personal and professional success.

Verifone is proudly an in-office work culture as we see immense benefits to career development and business results from our colleagues being physically co-located.

What's exciting about the role

We are looking for an Web Analytics and BI Specialist to own and evolve our analytics capabilities — both internally and for our customers. This is a hands-on individual contributor role for someone who is equally comfortable diving into data, building reporting products, and advising stakeholders on how to get more value from analytics. You will play a central role in shaping how we measure, understand, and act on data across the business. 

Skills and Experience we desire

CRO & Experimentation 

• Analyze A/B and multivariate test results to identify conversion improvement opportunities 

• Monitor and interpret web analytics data to surface actionable insights on user behavior and funnel performance 

• Translate findings into clear, prioritized recommendations for product, marketing, and UX teams 

BI & Reporting Suite 

• Drive the development of our customer-facing reporting suite in close collaboration with the product management team, including the design and delivery of out-of-the-box dashboards 

• Build and maintain BI dashboards and reports using tools such as Sigma Computing, Looker, Tableau, or Power BI 

• Partner with customers to understand their reporting needs and deliver solutions that drive value 

Analytics Strategy 

• Recommend what to measure, how to measure it, and how to better leverage the data we are already collecting 

• Identify gaps in our current analytics setup and propose improvements to our data collection and reporting infrastructure 

• Act as the internal go-to resource on analytics best practices, helping teams interpret data and make informed decisions 

What We're Looking For 

• Proven experience in a digital analytics or BI role, ideally covering both web analytics and reporting 

• Hands-on experience with BI tools (e.g. Looker, Tableau, Power BI) 

• Working knowledge of CRO concepts and A/B testing principles 

• Proficiency with web analytics tools such as GA4 or Adobe Analytics 

• Proficiency with tag management systems and hands-on experience in implementing custom dimensions and events (e.g. Adobe Launch/Tags preferred or Google Tag Manager) 

• Strong ability to communicate data findings and recommendations to both technical and non-technical audiences, including customers 

• Self-starter mindset — comfortable working independently and driving initiatives without direct reports 

• Good understanding of data modeling concepts, including structuring datasets and defining relationships for reporting 

Nice to Have 

• SQL proficiency 

• Experience building customer-facing analytics or reporting products 

• Background in SaaS, eCommerce, or product analytics 

Our commitment

Verifone is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Verifone is also committed to compliance with all fair employment practices regarding citizenship and immigration status.