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ERP/SAP专员岗位,参与从现有ERP向SAP的迁移项目,负责本地用户支持、问题排查及跨部门协作。协助编写流程文档和用户指南,组织培训并推动系统持续优化,提供401k匹配和带薪假期等福利。
Responsibilities:
Gain a thorough understanding of the current ERP system, related workflows, and key business processes.
Actively participate in the transition project from the current ERP to SAP, including data validation, testing, and go-live support.
Serve as the first point of contact for local SAP user support, addressing day-to-day questions and system inquiries.
Troubleshoot and resolve basic SAP issues or escalate and coordinate with the central IT team and global SAP support when needed.
Collaborate with cross-functional teams—including Finance, Operations, Quality, and HR—to ensure smooth adoption of SAP across departments.
Assist with documenting new processes, user guides, and SOPs to support training and long-term system effectiveness.
Help facilitate user training sessions, refreshers, and post-implementation support to ensure confidence and consistency in SAP usage.
Monitor data accuracy, support error corrections, and help drive continuous improvement in system utilization.
What we offer:
Marposs offers an inclusive and international environment with strong professional and career development opportunities. We also offer the following benefits:
401k Match
PTO
Health Insurance
Dental Insurance
Vision Insurance
Short Term Disability
What we are looking for:
This role represents an opportunity to contribute to a major IT transformation project and develop expertise in SAP support within a dynamic business environment.
Basic experience with ERP systems
1-3 years of SAP experience preferred
Strong problem-solving skills and a user-focused mindset.
Ability to work independently and coordinate with central IT teams.
Good communication skills.
Experience leading functional implementations
3+ years of relevant experience in ERP integration, project management, or related roles. Technical aspects of software integration and strategic planning preferred.
Ability to create thorough documentation for integration processes
Strong analytical and problem-solving skills.
High level of attention to detail and accuracy.