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现场服务工程师,负责北美地区客户技术支持、设备安装调试、培训及故障排除。需2-4年CNC及机床行业经验,熟练使用Fanuc/Siemens等数控系统,能阅读工程图纸,频繁出差。
Positively influences customer satisfaction through the installation, support, and conducting training on site. Uses enhanced troubleshooting skills to resolve customer issues. Works per the Service Manager's schedule and must be available to react to customer emergencies. Stays current on technical knowledge through participation on training programs, reading technical bulletins from Marposs databases, or other means available. Provide timely, detailed, and accurate reports on service work performed and expenses. Extensive travel in Michigan and Midwest area to support customers.
Minimum of 2-4 years of CNC and General Machine Tool Industry experience needed. Associate’s degree in engineering (electrical, mechanical, mechatronics). Must have programming and operational skills with CNC Controls (Fanuc, Siemens, Haas, etc.). Must be able to read engineering drawings (electrical and mechanical). Knowledge of PC software and hardware capabilities. Mechanical aptitude. Use of equipment such as digital voltmeters, o-scopes, basic software programming and assorted hand and power tools. Provide excellent customer service. Exceptional organizational skills. Good Driving Record.