以上为北京时间。链接检查不代表仍在招聘，申请前请以招聘官网为准。
按这个岗位的城市和方向提醒，确认后才开启，可选择每日或每周。
负责企业IT工具及软硬件的采购、配置、分发与日常支持工作，作为服务台主要联系人处理用户请求或将复杂问题转接至二级团队。要求良好的英语沟通能力及IT基础知识，持有ITIL Foundation认证者优先。
Service Desk Operator
Responsibilities
The candidate will be placed in the IT department of the MARPOSS Information Systems Division, in the Service Desk team.
As a Service Desk operator, he/she will be responsible for the procurement, configuration, distribution and support of all corporate IT tools and general purpose hardware and software (for example, PC fleet, phones, printers, MS Office, email, utilities, etc.).
Daily support activity is done by Service Desk while acting as the main contact and first interface for any type of request related to general IT services, as well as solving the most common issues or routing them to second level teams of specialists, after a thorough qualification and analysis.
Profile
Candidates who demonstrate a general knowledge of IT and commonly used local and cloud application software will be positively evaluated.
Additional requirements:
Good ability to relate to users, understanding and support common technical issues of IT systems in every business area;
Precision and skills in managing IT inventory, assets, orders, licenses and permissions;
Good knowledge of English, written and spoken (essential for the international context);
An ITIL Foundation certification is preferred. This position is open to candidates of any gender (Italian Law 903/77)
Compensation and benefits
Compensation and benefits will be related to the effective experience of the candidate.
