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招聘Retsch服务工程师，负责实验室设备的客户技术支持、故障排查与维修、预防性维护合同管理、备件报价及客户关系维护，需频繁出差与客户面对面沟通。
Are you looking for a long-term perspective in a successfully growing, profitable company? Then you've come to the right place!
Verder Scientific Inc. is the local branch of Verder Scientific, a leading high-tech company in the field of sample preparation and analysis. We are a dedicated and motivated team of 57 people, located in Newtown, PA and represent the six brands of our group in the domestic market, providing laboratories with innovative, precise and efficient solutions: Retsch is our specialist in laboratory mills and sieving equipment. Microtrac develops leading solutions for particle characterization. Carbolite supplies high-performance laboratory ovens. Eltra enables precise elemental analysis. QATM takes care of metallographic sample preparation and hardness testing and ERWEKA is our producer of pharmaceutical testing devices.
Verder Scientific operates 13 production sites and eleven sales companies worldwide and are part of the German-Dutch technology group Verder, a group of companies with over 2500 employees around the globe. We believe that our journey is far from complete. We're looking for innovators and critical thinkers who are eager to challenge the status quo, are willing to contribute new ideas and take over responsibility. If you are passionate about your work and are looking for a position where you can make a tangible impact, we want you on our team as a Retsch Service Engineer (m/f/d).
Step into a dynamic, hands-on role where no two days are the same and you'll be at instrumental in delivering exceptional technical support and building lasting customer relationships.
Your primary responsibilities as Retsch Service Engineer (m/f/d):
- Customer Support Excellence: Be the go-to expert for our customers—resolving technical queries via phone and email, and performing in-house troubleshooting and repairs to keep critical equipment running smoothly.
- Contract & Equipment Care: Take ownership of preventative maintenance contracts, ensuring both Verder Scientific lab units and customer equipment operate at peak performance.
- Quoting & Relationship Building: Prepare accurate spare parts
