The Global Business Support Associate – PLM will support and continuously improve the HVPLM landscape based on PTC Windchill across global High Voltage Technology Centers and factories. The role focuses on PLM business administration, product and materials master data management, user support, process standardization, and global collaboration. Over time, the role will assume broader responsibility for PLM governance, standard & vendor parts management, and materials data strategy.
How you’ll make an impact
PLM Business Administration & Governance, PLM business administration and access management, User and user group management, Support HVPLM strategy roadmap execution, Coordination with global business administrators
Application Support & Operations, End-user support for Creo, AutoCAD, and Windchill, Troubleshooting CAD/PLM-related issues, Client application packaging, Support legacy data migration and loading
Process Improvement & Customization, PLM process validation across HV businesses, Customization development for new and existing PLM processes, Standardization of local change management practices
Knowledge, Training & Enablement End-user training for Creo and PLM, Knowledge management and documentation, Acting as subject matter expert and internal consultant
Materials & Parts Data Management (Strategic Role), Global standard & vendor parts management, Materials master data governance, Portfolio control of standard/catalog parts, Contribution to global central standards team
The role is expected to act as a subject matter expert on PLM and CAD tools, mentor colleagues by sharing best practices, and represent the HVPLM function in internal and external forums.
Responsible to ensure compliance with applicable external and internal regulations, procedures, and guidelines.
Living Hitachi Energy’s core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business.
Your background
Bachelor’s degree in Mechanical Engineering with minimum 5 years of relevant experience, or Master’s degree in CAD/CAM, Machine Design, or PLM-related disciplines.
Must Have Skills Strong experience with PTC Creo, Hands-on experience with PTC Windchill (PLM), Understanding of international engineering standards (ISO, EN, DIN, ANSI, JIS, GB)
Good to Have Skills Model CHECK, TOOLKIT, Pro/PROGRAM; AutoCAD (basic to intermediate); Microsoft 365 tools; SharePoint, PowerApps; Azure DevOps; SAP or other ERP systems; Granta MI (basic to intermediate); Experience in materials data management and global standards
Strong communication and stakeholder management skills in a global environment
Ability to work independently with high ownership and accountability
Process-oriented mindset with continuous improvement focus
Adaptability to agile and fast-evolving digital engineering environments
This role offers a clear growth path toward global PLM governance, process ownership, and enterprise-level materials and standards management.
Regular interaction with global technology centres, factories, IT teams, and external vendors.
Proficiency in both spoken & written English language is required
Qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a general inquiry form on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process.
