以上为北京时间。链接检查不代表仍在招聘，申请前请以招聘官网为准。
按这个岗位的城市和方向提醒，确认后才开启，可选择每日或每周。
该职位为质量保证团队关键岗位，支持投诉管理流程，为质量工程师提供行政支持，并与各部门及第三方协调确保客户投诉顺利处理。需具备质量管理体系基础知识，注重细节，能独立工作并主动解决问题。采用混合办公模式，每周至少3天到岗。
This is a key position within Quality Assurance which supports our Complaint management process. It provides administrative support to Quality Engineers and liaises with various colleagues across CMR and also 3rd parties to ensure smooth processing of Customer complaints and also support further Quality Assurance objectives.
This role is a 12 month fixed term contract, offered on a hybrid basis, with a minimum of 3 days a week being based in the office. This position will require travel to our Cambridge and Ely sites.
Responsibilities:
- Provide administrative support to our Complaint handling team
- Assist Quality Engineers with timely completion of investigations
- Liaise with colleagues across CMR as required to support the team's daily work
- Provide project support on Quality Assurance initiatives
About you:
- Knowledge of basic Quality Management System processes – previous experience in Quality Assurance roles is a plus
- Good attention to detail
- Ability to demonstrate a hands-on approach and willingness to get involved with any issues as they arise
- Ability to work independently when needed, use initiative and effectively prioritise workload
- Knowledge of document management system principles
