Client Executive, Customer Engagement

Meet Our Team:
Pegasystems is a global leader in enterprise AI decisioning and 1:1 customer engagement. Our 1:1 Client Executives drive strategic, high-value engagements with C-suite leaders helping organisations move from batch-and-blast marketing to real-time, personalised customer interactions powered by Pega's Customer Decision Hub.

Picture Yourself at Pega:
You'll generate and lead enterprise opportunities, advising C-level executives in the AI decisioning and omnichannel personalisation space, while shaping industry conversations through thought leadership. You'll drive Pega's strategic client transformation initiatives, build executive networks, and lead prospecting strategy, owning the full sales cycle from pipeline creation to close.

What You'll Do at Pega:
Lead high-value, enterprise sales cycles, advising C-suite leaders on 1:1 customer engagement and AI-powered decisioning transformation
Champion Pega's Next-Best-Action and Customer Decision Hub capabilities, positioning Pega as the definitive alternative to rules-based and channel-siloed engagement models
Drive AI and ecosystem thought leadership, providing market intelligence to influence Pega's product strategy and roadmap
Demonstrate hunting ability, opening new business within strategic accounts and expanding existing footprints in the 1:1 engagement space
Lead client change management efforts, shaping sales methodology and best practices around CDH adoption and value realisation
Build C-level networks and inbound thought leadership focused on AI decisioning, personalisation at scale, and enterprise customer experience
Partner with marketing on demand generation and leverage GSI and ecosystem partners for enterprise referrals and CDH co-selling opportunities

Who You Are:
You will be comfortable engaging senior executives across marketing, CX, digital, and data functions, with a strong passion for key SaaS areas such as martech, customer journey, and digital marketing. You'll communicate effectively with both business and IT leaders in blue-chip organisations, thrive in fast-paced, high-growth environments, quickly grasp new technologies, and collaborate across all levels to drive results.

What You've Accomplished:
You've Accomplished:
5+ years of enterprise software sales experience, ideally within AI, decisioning, martech, or customer engagement platforms
Strong track record with complex, strategic accounts — hunting for new logos and radiating within existing ones
Experience strategically prospecting/radiating in complex accounts
Demonstrated ability to sell transformational, platform-level change to C-suite and senior marketing or CX leaders
Recognised thought leadership in AI, personalisation, or real-time customer engagement (speaking, content, industry awards)
Trusted advisor to CMOs, CDOs, and CX executives navigating the shift to real-time, omnichannel decisioning
Experience influencing product direction through client feedback and market insight
Leadership of major customer engagement or digital transformation initiatives

Pega Offers You:
Market-leading Forrester and Gartner recognition in AI decisioning and real-time interaction management, backed by referenceable global clients
A high-impact, collaborative sales environment where your CDH expertise shapes Pega's enterprise strategy
Executive visibility and direct influence on strategic accounts and product direction
Competitive base, uncapped commission with aggressive accelerators, and equity
Comprehensive benefits that support work-life balance #LI-CS6