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负责收集和分析IT系统业务需求,与终端用户及供应商协作推进项目交付。开展业务流程审查并推动再造,日常支持系统问题处理,协助测试验证及部署后培训。
Gather and analyze requirements of IT Systems from business users. Liaise with end-users and vendor throughout the project life cycle to ensure successful delivery of products. Conduct business process review to identify deficiencies and implement the reengineering process. Provide daily support to end-users on system issues and collaborate with the Mainland development team. Supporting system testing and implementation: Assisting in testing activities, validating system functionality. Provide training to end-users after system deployment and create user manuals.
Bachelor's Degree preferably in Business, Information System or other IT related disciplines. Minimum 1 year of experience in business analysis, preferably in Financial Service industry. Experience with process design, SQL, BI Tools (Power BI; Tableau) would be an advantage. Excellent problem-solving skills to identify, understand and address operational and technical issues. Can-do attitude, willingness to learn and listen, ability to work independently, and strong drive to get things done. Excellent command of spoken & written English, Cantonese and Mandarin.
商务服务业