Global Supplier Quality Manager

At Jabil (NYSE: JBL), we are proud to be a trusted partner for the world's top brands, offering comprehensive engineering, supply chain, and manufacturing solutions. With 60 years of experience across industries and a vast network of over 100 sites worldwide, Jabil combines global reach with local expertise to deliver both scalable and customized solutions. Our commitment extends beyond business success as we strive to build sustainable processes that minimize environmental impact and foster vibrant and diverse communities around the globe.

 

JOB SUMMARY

The Supplier Quality Manager is responsible for leading a team of Supplier Quality Engineers in driving continuous improvement in resource efficiency and effectiveness within their team and respective assigned sites. Leads the identification and execution of team activities / resources required to support Jabil, workcell, GCM / RCM strategies / initiatives. Drives commodity focus on continuous improvement in supplier performance in areas of Cost, Quality, Delivery and Service.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Leadership & Team Management

• Lead, manage, and develop a team of Supplier Quality Engineers (SQEs), including recruitment, onboarding, coaching, mentoring, performance management, and career development.

• Establish clear objectives, KPIs, and performance expectations for the Supplier Quality team, ensuring alignment with business and operational goals.

• Drive continuous improvement in team efficiency, effectiveness, and technical capability.

• Foster cross-functional collaboration and promote a strong “One Jabil” culture across sites, commodity teams, and global functions.

Supplier Qualification & Audit Management

• Review and assess supplier Qualification Assessments and Supplier Self-Assessment Questionnaires (SAQ) to ensure compliance with Jabil requirements.

• Lead supplier qualification audits and assessments to identify gaps in supplier processes, systems, and Quality Management Systems (QMS).

• Review, approve, and verify corrective action plans for audit non-conformances, ensuring timely closure and sustainable improvements.

• Provide support during internal, third-party, and customer audits related to supplier qualification and compliance activities.

• Ensure onboarding and qualification requirements for new suppliers, new products, and new technologies are effectively executed prior to production launch.

Supplier Quality & Performance Management

• Drive continuous improvement initiatives to enhance supplier quality, capability, delivery, and overall performance.

• Support escalation management and resolution of supplier quality and performance issues.

• Collaborate with sourcing, commodity management, and operations teams by providing supplier performance insights to support strategic sourcing decisions.

• Support supplier development activities through corrective and preventive action processes.

Supplier Development & Technical Support

• Coach and train suppliers on Jabil quality standards, processes, procedures, tools, and best practices.

• Support the PPAP/JPPAP process by providing guidance and training to suppliers on qualification and submission requirements.

• Provide technical assistance, mentoring, and support to manufacturing sites regarding supplier qualification processes, onboarding requirements, and quality systems.

• Participate in the development, deployment, and enhancement of global supplier quality systems, tools, and processes.

Operational & Strategic Responsibilities

• Identify and allocate resources required to support current and future supplier quality initiatives.

• Support the deployment and standardization of global supplier quality systems, processes, and tools across assigned sites and commodities.

• Maintain awareness of industry, customer, market sector, and regulatory requirements, ensuring integration into supplier quality processes where applicable.

• Provide regular management reporting and communication on supplier qualification activities, audit status, and improvement initiatives.

• Perform Supplier Quality Engineering activities as required to support business needs.

JOB QUALIFICATIONS
KNOWLEDGE REQUIREMENTS

·         Proven problem solving skills and abilities required
·         Experience in Electronics Manufacturing Services industry preferred
·         Experienced in working in Design area, with Design Teams, especially DFX reviews
·         Additional certification such as ISO9001/ IATF16949/ ISO13485 Lead Auditor/ VDA6.3 Process Auditor is highly desirable.
·         Familiarity with and experience in applying Six Sigma methodologies required
·         Prior business /commercial (i.e. purchasing, commodity management) experience desired.
·         Demonstrated skills must include strong written and oral communication, resource management, problem solving, process improvement, conflict resolution, leadership, motivation, systems and process development / deployment, administration and change management.
·         Fluent in written and spoken English          

 

BE AWARE OF FRAUD: When applying for a job at Jabil you will be contacted via correspondence through our official job portal with a jabil.com e-mail address; direct phone call from a member of the Jabil team; or direct e-mail with a jabil.com e-mail address. Jabil does not request payments for interviews or at any other point during the hiring process. Jabil will not ask for your personal identifying information such as a social security number, birth certificate, financial institution, driver’s license number or passport information over the phone or via e-mail. If you believe you are a victim of identity theft, contact your local police department. Any scam job listings should be reported to whatever website it was posted in.

Jabil, including its subsidiaries, is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, genetic information, veteran status, or any other characteristic protected by law.

 

Accessibility Accommodation  

If you are a qualified individual with a disability, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access Jabil.com/Careers site as a result of your disability. You can request a reasonable accommodation by sending an e-mail to Always_Accessible@Jabil.com with the nature of your request and contact information. Please do not direct any other general employment related questions to this e-mail. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to.

 

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