TL Quality Systems

- Manages and supervises the Quality Systems, Audits and Methods org unit according to defined objectives and KPIs
- Identifies potential for improvement in area of responsibility, offers consulting and contributes to improvement of service delivery
- Takes responsibility for standard & governance adherence and process execution
- Leads the direct reports in the area of responsibility
- Plans the regular team activity in order to cover all the activity stages and reply to all the requests received
- Defines the team members’ objectives, tasks and responsibilities. Provides clear instructions, monitoring and evaluation of the results
- Identifies the training and development needs of direct reports, follows the subordinates' professional development and provides assistance for using newly acquired knowledge
- Proposes and applies measures for improving team performance, organizational flexibility, diversity, succession planning, coaching, change management and personal growth
Functional accountability for Quality Systems, Audits and Methods on country level
- Ensures the required number of qualified internal auditors in the area of responsibility
- Ensures the management of internal audit activities (system and process) from planning till verifying the effectiveness of action plans
- Establishes a deployment plan according to quality standards and targets for necessary trainings together with Quality Operations