TL Customer Demand Planning

- Manages and supervises the Customer Demand Planning org unit according to defined objectives and KPIs
- Identifies potential for improvement in area of responsibility, offers consulting and contributes to improvement of service delivery
- Takes responsibility for standard & governance adherence and process execution
- Leads the direct reports in the area of responsibility
- Plans the regular team activity in order to cover all the activity stages and reply to all the requests received
- Defines the team members’ objectives, tasks and responsibilities. Provides clear instructions, monitoring and evaluation of the results
- Identifies the training and development needs of direct reports, follows the subordinates' professional development and provides assistance for using newly acquired knowledge
- Proposes and applies measures for improving team performance, organizational flexibility, diversity, succession planning, coaching, change management and personal growth
Functional accountability for Customer Demand Planning on country level
- Supports the management of customer relationship (RFQ, understanding demand, red alerts, SC disruptions)
- Responsible for the validation of the MPS inside the production facility
- Ensures OTIF deliveries, respecting customer demand at the optimum cost level