Advisory Consultant

See WI-QS-000041 Training Matrix for Department wise Job Functions

Job Description
Duties and Responsibilities
Advisory Consultant, Laboratory Informatics
Please send your resume to Simone Kusnecov at skusnecov@labvantage.com to apply
Travel: Up to 30-40%
Position Summary
The Advisory Consultant, Laboratory Informatics supports client-facing advisory and pre-sales activities by helping prospects and customers assess laboratory needs, understand solution fit, and prepare for successful implementation. This role works closely with the Senior Advisory Consultant to support discovery, workshop preparation, process documentation, solution alignment, and transition planning.
The ideal candidate brings hands-on knowledge of LIMS and laboratory workflows, strong communication skills, and the ability to work effectively with customer stakeholders and internal cross-functional teams. This role is well suited for someone with solid domain expertise who is ready to expand into broader advisory and consultative responsibilities.
Primary Responsibilities
Customer Discovery and Advisory Support
 Support customer discovery activities to understand laboratory processes, pain points, business drivers, and informatics needs
 Participate in customer workshops, discovery calls, product reviews, and other client-facing meetings
 Help document current-state laboratory workflows, user needs, and business requirements
 Assist customers in understanding how LabVantage solutions may fit their environment and operational goals
Process and Requirements Documentation
 Gather, organize, and document business, laboratory, and system requirements from customer discussions
 Support process analysis activities, including current-state and future-state workflow documentation
 Identify customer pain points, process gaps, and areas for standardization or improvement
 Help translate customer input into clear internal documentation and engagement outputs
Pre-Sales and Solution Support

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 Partner with Account Managers, Technical Sales Support, and senior advisory team members on account planning and opportunity support
 Contribute to RFx responses, scope discussions, and preliminary Statement of Work inputs
 Support tailored demo preparation by helping align customer use cases and workflows to solution capabilities
 Help develop workshop summaries, customer recommendations, and high-level roadmap inputs
Sales-to-Services Transition
 Support handoff activities from pre-sales to Professional Services and implementation teams
 Help ensure discovery findings, scope assumptions, risks, and customer expectations are clearly documented
 Assist in maintaining continuity between early advisory conversations and downstream delivery planning
Internal Collaboration
 Collaborate with Sales, Services, Product, and Marketing teams to support a consistent customer experience
 Share customer feedback and recurring requirements themes with internal teams
 Support development of customer-facing materials, internal best practices, and advisory process improvements
 Participate in industry events, internal initiatives, and training activities as appropriate