Associate Officer - Member Services (Ref: RCL/AOMS/W)

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Associate Officer - Member Services (Ref: RCL/AOMS/W)
Page last updated on 20//6-25
The incumbent is responsible for delivering excellent customer services to club members, ensuring smooth operations, and enhancing overall satisfaction. He/she is also handling check in/out system, club administration, and relationship management.

Responsibilities: Monitor the front desk office to ensure efficient and effective operation of our clubhouse;
Assist in membership strategy planning and organizing various functions and activities to the club members; and
Perform ad hoc tasks and assignments as assigned by supervisors.

Requirements: Diploma or above, graduated in Hospitality Management will be an advantage;
1 - 2 years relevant work experience, preferably with club or hospitality experience;
Strong leadership and communication skills;
Initiative, willing to learn and take up challenges; and
Proficiency in both spoken and written English and Chinese.
Work Location: Discovery Bay Free transportation to Discovery Bay will be provided. In fact, it only takes 25 min ride for ferry from Central or 10-15 min ride for bus from Sunny Bay MTR. For more information, please visit [https://www.youtube.com/watch?v=BuutTSKWq0M](https://www.youtube.com/watch?v=BuutTSKWq0M)
Benefits:
We offer competitive remuneration package and fringe benefits including discretionary bonus, transportation allowance, annual leave, birthday leave, duty meal, medical and dental coverage and Top-up MPF scheme. We value our employees’ career development and provide them with a variety of internal and external training opportunities and sponsorship.
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Note:
Applicants not invited for interview within two months may consider their applications unsuccessful. All information will be used solely for recruitment purpose and will be destroyed when the recruitment process is finished. Personal data provided by job applicants will be used strictly in accordance with the employer’s personal data policies, a copy of which will be provided upon request.