Overall responsible for the Applications support and systems setup in DBS Taiwan, manages the entire Technology Applications in the Bank both on Operations and Project delivery, to support the following operations services and projects:
Manage Country tech application hosted in Taiwan or Region and major support on Customer Service and Digital Process system.
User requirement management and analysis for project implementation/new enhancement.
System change management
Manage system change request in DBSTW internal CI/CD system
Manage system change request in DBSTW internal change management system
Collaborate with DBS internal party to deploy system changes and support BU to do Live verification
Production Incident management and issue diagnostic.