以上为北京时间。链接检查不代表仍在招聘，申请前请以招聘官网为准。
按这个岗位的城市和方向提醒，确认后才开启，可选择每日或每周。
岗位城市暂未明确，请先到找职位页面选择城市和方向。
选择求职条件负责管理技术支援、服务中心及区域服务团队，处理建筑机械（采矿/隧道掘进机）的售后安装、维护和技术支持。审查保修索赔并进行客户现场谈判。要求英语商务级（TOEIC 800+）、3年以上相关行业经验及5年以上人员管理经验。
[Products in Charge]
Company-manufactured large construction machinery including mining/tunnel boring machines, concrete spraying machines, transport vehicles, and associated consumable parts.
* Currently, our drilling machines, sprayers, and transport vehicles are widely deployed in Linear (Maglev) Shinkansen and expressway construction projects.
[Customers]
Construction companies, quarry operators, and mining/tunnel excavation contractors throughout Japan.
[Responsibilities]
Manage Technical Support, Service Center, and Area Service teams responsible for post-order machine installation, after-maintenance, and technical support. Oversee and develop outsourced service contractors.
Review warranty claims, determine eligibility for reimbursement, handle related processing, and negotiate directly at customer sites.
Domestic and international business travel required.
[Must-Have Requirements]
- Business-level English (TOEIC 800+ equivalent)
- 3+ years of service or sales experience in mining, construction machinery, civil engineering, or mechanical equipment
- 5+ years of people management experience
- Ability to communicate proactively with internal and external stakeholders
- Alignment with the following Mission:
- Mission -
- Rebuild the service division for greater efficiency and higher customer satisfaction under a new organizational structure
- Drive ambitious mid-to-long-term goals together with all stakeholders, including internal teams and service dealers
[Preferred Requirements]
- Engineering degree or equivalent hands-on experience
- Demonstrated experience leading organizational reform initiatives
金属制品业
