Order Release and Credit Risk Management Specialist

Key Responsibilities 
 

• Validate and release customer orders in accordance with credit policies, payment behavior, and approved risk thresholds 

• Monitor blocked orders and collaborate with Collections, Commercial, and Finance teams to resolve issues efficiently

• Assess customer credit evaluations and recommend appropriate credit limits and payment terms 

• Maintain accurate customer credit profiles, supporting documentation, and records within enterprise systems 

• Track credit exposure, overdue accounts, and high-risk customers while escalating relevant risk events 

• Prepare credit risk reports, blocked-order dashboards, and management insights to support business decisions 

• Identify process improvement opportunities and support automation initiatives that enhance efficiency and control effectiveness 

Essential Requirements 
 

• Bachelor's degree in Finance, Accounting, Business Administration, or a related field 

• Minimum 2 years of experience in finance, Order-to-Cash, credit risk management, accounts receivable, or related processes 

• Strong understanding of credit risk assessment, customer account management, and financial analysis 

• SAP knowledge with advanced Excel and data analysis capabilities 

• Fluency in English with strong communication, analytical, and stakeholder management skills 

Desirable Requirements 
 

• Experience supporting multinational organizations, shared services environments, or pharmaceutical industry operations, including project management exposure 

• Portuguese language skills 

Commitment to Diversity & Inclusion 

 

Novartis is committed to building an outstanding, inclusive work environment and diverse teams representative of the patients and communities we serve. 

Accessibility and Accommodation 

 

Novartis is committed to work with and provide reasonable accommodation to individuals with disabilities. 

If, because of a medical condition or disability, you need a reasonable accommodation for any part of the recruitment process, or in order to perform the essential functions of a position, please send an e-mail to tas.mexico@novartis.com and let us know the nature of your request and your contact information. Please include the job requisition number in your message. 

Novartis tiene el compromiso de trabajar y proporcionar adaptaciones razonables para personas con discapacidad. Si, debido a una condición médica o discapacidad, necesita una adaptación razonable para cualquier parte del proceso de contratación, o para desempeñar las funciones esenciales de un puesto, envíe un correo electrónico a tas.mexico@novartis.com y permítanos conocer la naturaleza de su solicitud y su información de contacto. Incluya el número de posición en su mensaje.