Community Manager

Imagine yourself at Ogilvy.

Imagine you can help brands grow and increase their positive impact on society in a creative and relevant way. And at the same time, you also grow. At Ogilvy, that’s our mission. We achieve this by bringing in people who are creative, strategic, bold, disruptive, curious, detail-oriented, proactive, enthusiastic, analytical, multidisciplinary, open-minded, and all the other good qualities you can think of.

Can you imagine being one of those people? Then, join our team!

 

To continue our growth and deliver exceptional work for our clients, we are seeking a passionate and proactive Community Manager to join our Social Media team in Ogilvy Barcelona. This pivotal role is dedicated full-time to a truly exciting global brand.

We're looking for a natural connector who lives and breathes social media, thrives on building authentic connections, and possesses a keen eye for sparking meaningful conversations. If you're a strategic thinker with a love for creativity and a drive to proactively engage, we want to hear from you.

What you'll do:

As our Community Manager, you will be the authentic voice and insightful ears of the brand across its social channels, fostering a vibrant and engaged global community. Your primary focus will be to proactively identify, initiate, and nurture conversations that resonate with the brand's audience.

Your responsibilities will include:

• Proactive Community Engagement & Strategy:
  • Develop and execute comprehensive community engagement strategies, defining KPIs and tactical plans to foster authentic connections and drive brand advocacy.
  • Actively monitor social listening tools and cultural trends to identify emerging conversations, relevant moments, and user-generated content where the brand can authentically participate.
  • Craft engaging, on-brand responses and initiate conversations across all platforms (TikTok, Instagram, Facebook, YouTube, etc.), ensuring a consistent brand voice.
  • Transform community insights and feedback into actionable recommendations for content creation, campaigns, and overall brand strategy.
  • Identify and nurture brand advocates, fostering a sense of belonging and loyalty within the brand community.
• Content Curation & Collaboration:
  • Work hand-in-hand with Social Media Creators and Creative Teams to ensure content is optimized for community interaction and sparks conversation.
  • Curate and amplify user-generated content, celebrating our community's creativity and passion for the brand.
  • Contribute to content calendars, ensuring a balance of planned posts and reactive, conversation-driven engagement opportunities.
• Monitoring & Reporting:
  • Administer social networks, discussion forums, ratings, and reviews, ensuring timely, empathetic, and appropriate responses.
  • Utilize web analytics and monitoring platforms to track community sentiment, engagement metrics, and identify areas for improvement.
  • Provide regular reports on community health, key insights, and the impact of engagement strategies to internal teams and the client.
• Brand Guardianship:
  • Ensure all community interactions uphold the brand’s guidelines, tone of voice, and values, maintaining its premium and sophisticated image.

Required experience:

• Experience: +5 years of proven experience in a dedicated Community Manager or Social Media Engagement role, preferably within an agency environment and for global brands.
• Education: Degree in Advertising, Marketing, Communications, or a related field.
• Knowledge & tools:
• Expert-level proficiency across all major social media platforms for driving creative engagement and conversation.
• Familiarity with social listening tools, community management platforms, and web analytics (e.g., Sprinklr, Brandwatch, Google Analytics).
• Advanced use of Microsoft Office Suite (Word, Excel, PowerPoint).
• Exceptional communication: 
• Proactive, empathetic, insightful, creative, strategic, analytical, organizes and team player.

 

And since you’ll bring all this and more, we want to offer you even more:

• Ogilvy was named the best agency to work for in 2024 by SCOPEN.
• Top-tier clients and international brands.
• Full-time position.
• Hybrid model: 2–3 days in the office / 2–3 days remote (alternating weeks).
• Christmas, Easter, July and August: fully remote.
• Intensive working hours in July and August.
• Flexible working hours.
• 22 vacation days per year + up to 12 extra days!
• Ogilvy Wellness Program: free psychological, legal, and financial support, plus discounts on physiotherapy and gyms.
• Flexible compensation plan.
• Ogilvy is recognized with the Family-Responsible Company (EFR) certification for its commitment to employee wellbeing and work-life balance.

If you can picture yourself in this role, that’s a good sign. At Ogilvy, we’re looking for top talent—people who challenge us and help us grow. Creative, innovative thinkers who want to be part of an agency culture that values diversity and connectivity. So if you’re nodding along as you read this, send us your CV!