Senior Facilities Manager

JLL empowers you to shape a brighter way.  

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

How We support the Whole You: 

Our benefits are a good reason to come to JLL.

We are committed to hiring the best, most talented people in our industry, and then empowering them with the resources and support to enhance their health, financial and personal well-being. Our underlying benefits philosophy is this: be fair to our people and provide opportunities for those who take advantage of our programs and resources to lower their health costs and increase their personal and financial security.

Benefits to eligible employees, include:

• Annual Leave
• Sick Leave
• Staff referral bonus
• On-the-job training
• Promotion opportunities
• Commercial health insurance

What this job involves : the role will be the single point of contract for key client in China, dedicated to ensure a high level of client interface and develop client relations. This role is responsible for managing all aspects of the facilities / property management service delivery system on the client project; primarily Asset Management and Operations.  In this capacity, the role is accountable for the achievement of the Management Plan and all key performance indicators including responsibility for managing the capital and expense budgets, short and long-term regional projects, operations and maintenance, interface with senior managers in client real estate / Facility team and business units, coordination with other key managers within the client alliance partner organizations and customer satisfaction.

• Provide the leadership to the Facilities Management team at the client site
• The single point of Management Control for FM at the site.
• In consultation and collaboration with all functions managers oversee the operation, staffing, performance and development of the Facilities Management service delivery staff.
• Ensure client satisfaction with the client Facilities Management team by providing a seamless interface into the client’s real estate organization. 
• Demonstrate leadership, responsiveness and creativity.
• Understand the Facilities Management scope for the client assigned and develop client specific processes and procedures in consultation with functional managers and ensure implementation and compliance of the processes.
• Oversee the development and management of the capital and expense budgets.
• Support the Client in the implementation of short and long-term projects for the client project.
• Develop and implement the annual management plan; accomplish key performance indicators as identified by client.
• Oversee compilation and deliver the appropriate monthly/quarterly/annual reporting for the client.
• Coordinate discussions with each direct report regarding goal setting, performance reviews, and career development planning and incentive/salary administration.
• Ensure compliance with JLL minimum audit standards.
• Share best practices with the assigned owner of best practices for JLLIFM.
• Special,/ad hoc tasks as assigned by superior as and when required.

• Client Satisfaction
• Level of communication within the organization and with the client.
• Continuous improvement in the following morale and satisfaction of employees under management.
• Improvement and savings initiatives for the client as well as JLL
• Identification of more business opportunities for JLL with the client. 
• Ensure the KPI targets for the account are met

Interested?  An ideal candidate would need to have the following qualifications

Desired experience and technical skills

Required

• A university degree or professional qualification in engineering, real estate or facility management
• Over 10 years practical experience in property or facility management
• Ability to think laterally and deliver innovative solutions
• Strong leadership, people and communication skills
• Excellent command of spoken and written English and Mandarin Chinese

If this job description resonates with you, we encourage you to apply even if you don’t meet all the requirements.  We’re interested in getting to know you and what you bring to the table!

About JLL –

We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people and our communities.

Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honoured to be recognized with awards for our success by organizations both globally and locally.

Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.

Location:

On-site –Shanghai, China

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.  We’re interested in getting to know you and what you bring to the table!

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

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Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.