Talent Acquisition Business Partner, SEA

Date Posted:

2026-07-01

Country:

Malaysia

Location:

Otis Elevator Company (M) Sdn Bhd, 15-01 Menara Symphony, No 5, Jalan Semangat, Seksyen 13, 46200 Petaling Jaya, Selangor Darul Ehsan , Malaysia

Role Summary

The Senior Talent Acquisition Specialist, SEA is responsible for delivering end-to-end recruitment across multiple Southeast Asian countries, focusing on sourcing, screening, interviewing, stakeholder management, and timely closure of open positions.

The role partners closely with hiring managers, HRBPs, recruitment agencies, and business leaders to identify and attract high-quality talent across Sales, Service, Engineering, Field Operations, Technical, Corporate, and Professional functions. You are expected to proactively build talent pipelines, provide market insights, deliver an excellent candidate experience, and drive recruitment outcomes through strong execution and stakeholder management.

Key Responsibilities

Recruitment Delivery

• Manage end-to-end recruitment activities from requisition intake through offer acceptance.

• Handle multiple roles across Southeast Asia, ensuring timely and high-quality hiring outcomes.

• Conduct intake discussions with hiring managers to understand role requirements, priorities, and sourcing.

• Source, screen, assess, and shortlist qualified candidates through various channels including LinkedIn, referrals, databases, networking, and direct sourcing.

• Conduct competency-based screening interviews and provide detailed candidate recommendations to hiring managers.

• Coordinate interview scheduling and ensure timely feedback collection from interview panels.

• Drive hiring momentum by proactively managing pipelines, stakeholder follow-up, and candidate engagement activities.

• Support offer discussions, candidate negotiations, and pre-joining engagement to improve offer acceptance and joining rates.

• Monitor requisition aging and take ownership for driving faster role closures.

Talent Sourcing & Pipeline Development

• Develop and maintain talent pipelines for frequently hired and critical positions across the region.

• Build talent pools for future hiring requirements and succession hiring needs.

Stakeholder & Candidate Management

• Build strong working relationships with hiring managers, HRBPs, business leaders, and recruitment partners.

• Provide regular hiring updates, pipeline status, and recruitment recommendations to stakeholders.

• Advise hiring managers on talent availability, market conditions, compensation competitiveness, and hiring challenges.

• Ensure a professional, responsive, and positive experience for all candidates throughout the hiring process.

• Maintain regular communication with candidates to improve engagement and reduce offer declines or drop-offs.

Vendor & Agency Coordination

• Partner with recruitment agencies for difficult-to-fill and niche hiring requirements.

• Review agency submissions and ensure candidate quality aligns with business expectations.

• Monitor agency responsiveness and support effective utilization of external recruitment partners.

• Coordinate background verification and pre-employment activities where required.

Recruitment Operations & Compliance

• Ensure all recruitment activities are accurately maintained within Workday, Avature etc.

• Complete candidate dispositioning and requisition updates in a timely manner.

• Maintain recruitment data accuracy and compliance with company policies and audit requirements.

• Track recruitment metrics including pipeline health, sourcing effectiveness, interview conversion, and offer acceptance rates.

• Support process improvement initiatives that enhance recruitment efficiency and candidate experience.

Qualifications and Experience

Required

• Bachelor's Degree in Human Resources, Business Administration, Psychology, or related field.

• 5–8 years of Talent Acquisition experience, preferably supporting multiple countries or business functions.

• Proven experience recruiting for Sales, Technical, Engineering, Service, Operations, and Corporate positions.

• Strong sourcing expertise using LinkedIn Recruiter, job boards, referrals, networking, and direct search methodologies.

• Experience conducting candidate screening, interviewing, and assessment.

• Strong stakeholder management and influencing skills.

• Experience using ATS platforms such as Workday, Avature, SuccessFactors, or equivalent.

• Strong verbal and written communication skills.

• Ability to manage multiple requisitions and competing priorities within a fast-paced environment.

Preferred

• Experience recruiting across Southeast Asia.

• Experience within industrial, engineering, manufacturing, construction, or multinational organizations.

• Search firm or agency recruitment experience.

• Exposure to talent mapping, market intelligence, and competitor analysis.

• Experience supporting hard-to-fill and niche hiring requirements.

Key Competencies

• Talent Sourcing & Headhunting

• Candidate Screening & Assessment

• Stakeholder Management

• Interview & Selection Excellence

• Talent Market Intelligence

• Candidate Relationship Management

• Recruitment Process Management

• Negotiation & Closing Skills

• Problem Solving & Execution

• Accountability & Results Orientation

If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day. 

Otis is the world’s leading elevator and escalator manufacturing, installation, and service company. We move 2.4 billion people every day and maintain approximately 2.4 million customer units worldwide, the industry's largest Service portfolio.  

You may recognize our products in some of the world’s most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers! We are 72,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company.  

When you join Otis, you become part of an innovative global industry leader with a resilient business model. You’ll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you’ll gain working alongside the best and brightest, keep us connected and on the cutting edge.  

We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs.   

Today, our focus more than ever is on people. As a global, people-powered company, we put people – passengers, customers, and colleagues – at the center of everything we do.  We are guided by our values that we call our Three Absolutes – prioritizing Safety, Ethics, Quality in all that we do. If you would like to learn more about environmental, social and governance (ESG) at Otis click here.  

Become a part of the Otis team and help us #Buildwhatsnext! 

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