以上为北京时间。链接检查不代表仍在招聘,申请前请以招聘官网为准。
按这个岗位的城市和方向提醒,确认后才开启,可选择每日或每周。
Farfetch运营服务管理团队核心成员,负责为全球企业级客户提供订单支持服务。工作地点位于葡萄牙波尔图,涵盖从订单创建、支付到履约配送的全流程支持,专注于持续优化客户体验。
Farfetch is a leading global marketplace for the luxury fashion industry. The Farfetch Marketplace connects customers in over 190 countries and territories with items from more than 50 countries and over 1,400 of the world’s best brands, boutiques, and department stores, delivering a truly unique shopping experience and access to the most extensive selection of luxury on a global marketplace.
OPERATIONS
The Operations team serves as the backbone of our marketplace, seamlessly managing the entire order journey. From creating online content and ensuring secure payments to order fulfillment and delivery, while providing comprehensive customer and partner care, this team is relentlessly focused on improving the customer experience every single day
PORTO
Our office is near Porto, in the north of Portugal, and is located in a vibrant business hub. It offers a dynamic and welcoming environment where our employees can connect and network with a large community of tech professionals.
ROLE
Operations Service Management (OSM) team underpins our path towards creating a support model for all Enterprise-grade Clients using our platform. At the OSM team you will have the opportunity to work with a broad network of stakeholders, from Ops to Commercial areas, Tech and Finance, building a transversal understanding of how the Browns business operates and how it enables the group.
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