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Company: Health Link Home Health and Hospice
Location: South Bay Area, CA
Pay: $50–$55/hour, based on experience
Job Type: Full-Time
For more than 20 years, Health Link Home Health and Hospice has been a trusted provider of compassionate, high-quality care throughout the Bay Area. We provide Home Health, Palliative Care, and Hospice services with a strong focus on timely access to care, clinical outcomes, and exceptional communication with our healthcare partners.
As we continue to expand our presence across the South Bay, we are seeking an experienced and results-driven Senior Account Manager to join our Community Relations team.
The Senior Account Manager will take ownership of a key South Bay territory and be responsible for developing, growing, and maintaining strategic referral partnerships across hospitals, skilled nursing facilities, physician groups, clinics, senior communities, and other healthcare organizations.
This is a senior-level field sales position for someone who understands healthcare business development, knows how to build relationships with key decision-makers, and can turn those relationships into sustainable referral growth.
You will work closely with the Director of Community Relations and internal leadership to identify growth opportunities, strengthen existing accounts, develop new business, and position Health Link as a preferred provider across the South Bay.
Develop and execute a strategic territory plan focused on referral growth, account development, and market expansion
Build and maintain strong relationships with hospital case management teams, discharge planners, physicians, medical groups, skilled nursing facilities, senior communities, and other key referral partners
Identify and develop new high-value accounts while expanding referral volume from existing partnerships
Establish relationships with key decision-makers, including Directors of Case Management, Administrators, Directors of Nursing, physicians, and healthcare leadership
Conduct in-person meetings, presentations, in-services, and strategic follow-ups with referral partners
Analyze territory performance, referral trends, account activity, and competitive opportunities to drive growth
Serve as a trusted resource to referral partners by helping navigate patient placement, insurance, and access-to-care challenges
Collaborate closely with Intake, Clinical, and Operations teams to ensure a seamless referral experience and strong partner communication
Maintain consistent field presence throughout the assigned territory and proactively identify new business opportunities
Accurately track outreach, account activity, opportunities, and referral outcomes in the CRM
Represent Health Link at industry events, networking functions, conferences, and community events
Monitor competitor activity, market trends, and changes within key accounts
Manage an assigned outreach and marketing budget responsibly
Consistently meet or exceed established referral, account-development, and territory-growth goals
3+ years of healthcare sales, business development, account management, or community relations experience preferred
Home Health, Hospice, Post-Acute, Senior Care, Hospital, SNF, or other healthcare referral-based sales experience strongly preferred
Proven ability to develop accounts and generate measurable referral or revenue growth
Strong existing knowledge of the South Bay healthcare market is highly desirable
Comfortable developing relationships with healthcare executives, physicians, case management leadership, and other decision-makers
Strong understanding of relationship-based and consultative sales
Highly motivated, competitive, and comfortable working toward measurable performance goals
Excellent communication, presentation, negotiation, and relationship-building skills
Strong organizational skills with consistent follow-through and attention to detail
Self-starter who can independently manage a territory while collaborating closely with leadership and internal teams
Ability to analyze account performance and develop strategies to grow underperforming or untapped accounts
Bilingual fluency in Mandarin or Cantonese is highly desirable
$50–$55/hour, depending on experience
Medical, Dental & Vision Insurance
Life Insurance
401(k) with Company Matching
Opportunity to manage and grow a high-potential South Bay territory
Collaborative leadership team with significant opportunity for professional growth
If you are an experienced healthcare business development professional who knows how to build meaningful partnerships, open doors, and turn relationships into sustainable growth, we would love to hear from you.
Join Health Link and help us expand access to high-quality care—one patient, one partnership, and one community at a time.
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