大堂吧经理 Lobby Lounge Manager

岗位职责：
Delight Guest 和悦宾客
1. Practice the service culture SHINE with Service Essence Training
对客服务中践行《服务精髓》中SHINE的服务文化要求
2. Solve the guest complaints with service culture E-Leap within Service Recovery Training
当客人向我们表达不满情绪时及时担负责任，并践行《服务补救》中的E-LEAP服务文化原则
3.Personal grooming, hygiene and courtesy are in linc with hotel and brand standards
个人仪容仪表，卫生及礼貌礼节符合酒店和品牌标准
4. Strictly adhere to service processes and brandstandards, and convey the essence of the brand to our guests to improve guest experience and brand perception
严格遵守服务流程和品牌标准，向我们客人传品牌精髓信息以提高客人体验感和品牌感知度
5. Assume responsibility for all related Administrative function for the outlet
负责指定部门的相关行政工作
6.Oversee the Implementation of standards as detailed in the departmental standards and procedures manual
根据部门的标准和程序手册，监督执行情况
7. Conducts regular departmental communicationsmeetings and ensure that departmental briefings and meetings are effective and conducted as necessary
定期主持召开部门沟通会并确保分部门例会和会议确实有效且在必要时进行指导
8. Knowledgeable and responsible for all outlets related systems to include (POS, payroll management, work orders, cashiering and Table management)
充分了解和熟知并负责相关部门的后台运营系(POS终端，薪资管理，工作指令，收银账户操作和餐桌管理)

任职要求：
English Fluent in both writing and speaking
流利的英语说，写能力
With 3 years above 5 starts hotel working experience at Lobby Lounge
具有5星级以上酒店大堂吧同等3年以上相关工作经验
Good Leadership skills.
良好的领导能力
Good organization skills.
良好的组织能力
High energy level with presentation skills.
具备优秀展示技巧

【职位类别】餐饮/餐厅/宴会/管事
【学历要求】大专
【招聘项目】日常招聘
【所属公司】深圳美高梅酒店