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选择求职条件Dynamics 365 Field Service 高级顾问,负责现场服务流程分析与方案设计,配置 Field Service 与 Power Platform 解决方案,支持项目交付上线与持续改进。
Our Customer Engagement team helps companies design their sales, marketing, and service processes efficiently. With the latest technologies based on Microsoft Dynamics 365, we provide smart solutions that strengthen customer relationships. For us, team spirit, innovation, and exciting projects are what count. Does this sound like your world? Then become part of our team!
Your mission: Service is business-critical for many companies. When equipment needs maintenance or machines are down, a well-functioning service process is key to success. At Arineo, you'll help companies further develop their service and field service processes digitally—using Microsoft Dynamics 365 Field Service and the Power Platform. As a Senior Consultant, you will analyze service processes, develop solution designs, and oversee their implementation within the project. In doing so, you will work closely with consultants, developers, and solution architects and facilitate workshops with clients. You combine process understanding, Dynamics expertise, and consulting skills to develop solutions that sustainably improve service organizations.
Analyze & redesign service processes: You will analyze our clients' existing service and field service processes and work with them to develop viable roadmaps for digital service organizations.
Develop solutions based on Dynamics 365: You will translate business requirements into functional solution designs based on Microsoft Dynamics 365 Field Service and the Power Platform.
Facilitate workshops & manage projects from a technical perspective: You will lead process and design workshops, structure requirements, and take technical responsibility for solution areas or sub-projects.
Implement Dynamics solutions in projects: You will configure solutions in Dynamics 365, work closely with developers and solution architects, and support integrations with ERP and third-party systems.
Supporting projects through to go-live: You will support testing, acceptance, and rollouts, and ensure that solutions function effectively in operational service.
Experience in Dynamics 365 Consulting: You have several years of experience as a functional consultant in the Microsoft Dynamics 365 Customer Engagement environment, ideally with a focus on Field Service.
Understanding of service processes: You are familiar with typical processes in technical service or field service and know how these can be supported digitally.
Experience in customer projects: You have facilitated workshops, structured requirements, and developed solution designs.
Strong Dynamics 365 skills: You are proficient in the functional customization of Dynamics 365 CE and are familiar with key concepts such as Dataverse, security models, and data structures.
Understanding of integrations: You are familiar with integration scenarios involving ERP or third-party systems—ideally al