以上为北京时间。链接检查不代表仍在招聘,申请前请以招聘官网为准。
按这个岗位的城市和方向提醒,确认后才开启,可选择每日或每周。
负责日常IT维护与数据备份,提供一线帮助台支持排查内外部客户问题。定期进行IT审计确保符合SOP,开发IT手册及清单等文档,持续改进IT流程。需诚实主动、逻辑清晰、注重细节,良好的学习能力。
Title: Intern – IT Concepts & Solutions
Report to: Senior Specialist – IT Concepts & Solutions
Based in: Shanghai
Personal attributes:
• Honest, pro-active, self-driven
• Analytical, structure and logical thinking
• Result and solution-oriented, team player, can work independently
• Detail-oriented with a focus on high quality work
• Keen and fast learner
Responsibilities:
• Perform the routine IT maintenance and the databackup
• Provide first line help desk function to trouble shoot the problem for internal clients, and external clients based on request and guided by the Senior Specialist.
• Perform IT audit internally on regularly basis to ensure conformity with existing IT SOP, setup adjustment and software installation according to existing IT SOP
• Handle IT failures and problems guided by phone or other communication tools
• Develop IT documents (incl but not limited to manual, checklist)
• Strictly and systematically follow company internal IT process, instruction, continue improve IT process, update IT documents, in order to deliver professional services to internal and external customers
• Search suitable products or suppliers on request, based on certain IT requirement
• And other work relevant to IT internal tasks
• Other task assigned by Managers
• Senior university student major in Computer Science or related discipline
• Excellent hands-on skills, Experience with computer assembly preferred, update or replacement parts of the server's hardware is a plus
• Proficiency in MS office (Word & Excel, PowerPoint)
• Good written English
• Familiarity with Microsoft system on Windows 7 & 10 for installation and basic configuration, Experience with server installation is preferred
• Knowledge of Microsoft products
• Familiarity with network principles and structure
• Relevant experience in virtual machine or proficient in LINUX System is a plus
• Available to work at least 3 days per week
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