以上为北京时间。链接检查不代表仍在招聘，申请前请以招聘官网为准。
按这个岗位的城市和方向提醒，确认后才开启，可选择每日或每周。
该岗位为服务运营团队提供前台支持，负责开具工单与采购订单、调度分包商、协助服务经理安排技术人员日程，并处理客户咨询及其他行政事务。
Job Summary:
Reporting to the Service Manager, the Service Administrator acts as the front-line support for the service operations teams. This role is responsible for issuing work orders, purchase orders, dispatch contractors and assists Service Manager and dispatcher with scheduling of work, also assists with other administration duties.
Why work at BarW?
- Competitive compensation, annual incentive program and overtime eligible
- Employer paid benefits: health, dental, health care spending account, personal spending account (health and fitness) & more
- RRSP program
- Paid vacation
- Employee and family assistance program
- Apprenticeship & education reimbursement program
- Career progression with an industry leading team of experts
- Company/Personal safety program
- Employee discounts
What will you be doing?
- Answer customer inquiries and forward to appropriate departments. Track and update call status in various computer systems.
- Issue work orders and prepare for invoicing.
- Handling administrative workflow from field service team, ensuring accuracy and efficiency.
- Coordinate the dispatching sub-contractors as directed.
- Responsible to verify credit or COD status prior to conducting business with customer.
- Assist Service Manager and Dispatch Coordinator in scheduling of work for technicians.
- Initiate WCB and Health and Safety requirements for sub-contractors.
- Issue and record purchase orders.
- Assists all other administrative staff.
Are you qualified?
- Business or Office Administration diploma would be an asset.
- Proficiency in Microsoft Office Suite.
- 3 - 5 years' experience in a dispatch support role position.
- Previous experience with work orders and purchase orders an asset.
- Customer Service experience.
- Teamwork and multi-tasking experience.
- Proven strong communication skills, both verbal and written.
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