Account Manager - M&S

Job: Account Manager (M&S)
Location: Northampton/Leeds/Hybrid

Why Greencore?
Following the combination with Bakkavor in January 2026, we're one of the UK's leading creators of convenience food, driven by a simple purpose: to make everyday taste better.

As a vibrant and fast-moving business, we're proud to employ over 28,000 talented colleagues across 36 manufacturing sites and 21 distribution depots in the UK and the US. Together, we bring delicious food to life. Our products cover every meal occasion from breakfast through to dinner and dessert, with lunch and snacking in between. In FY25, our shared passion helped us achieve combined revenues of approximately £4bn.

Our extensive direct to store (DTS) network, with 17 depots across the UK, allows us to deliver fresh and frozen food both our own and from trusted partners to thousands of stores every day, ensuring consumers enjoy the very best, whenever and wherever they shop.

We have an excellent opportunity for an Account Manager to play a pivotal role in managing one of our key retail partnerships, leading our Food For Now portfolio with M&S. Working closely with cross-functional teams, you'll drive customer relationships, identify growth opportunities and ensure we continue to deliver exceptional service and innovation.

This is a flexible hybrid opportunity where you'll be based from either Northampton or Leeds, with the flexibility to work from home. To support collaboration with the wider team and customer, you'll be expected to spend 1–2 days per week at our Northampton site, regardless of your home base, making this an ideal role for someone who enjoys building strong relationships while benefiting from flexible ways of working.

The Role
You'll be responsible for shaping and executing account strategies, working cross-functionally to unlock value, and ensuring we consistently meet both customer expectations and internal performance targets.

What You'll Be Doing
Develop and deliver strategic account plans aligned to Greencore's wider customer strategy
Build and maintain strong, long-term relationships with key stakeholders, using market and competitor insight to anticipate and meet customer needs
Collaborate with Marketing and Portfolio teams to create compelling, customer-focused propositions
Lead joint business planning and customer negotiations to maximise sales and profitability
Challenge existing ways of working to drive continuous improvement across both Greencore and customer partnerships
Produce accurate demand forecasts, ensuring supply chain alignment and robust financial planning
Identify and capitalise on new business opportunities within the accounts
Travel regularly to customer sites (full UK driving licence and access to a vehicle required)

What We're Looking For
Degree calibre (or equivalent experience)
Strong understanding of the convenience food market
Proven experience in Account Management within FMCG or retail
Experience managing or influencing people and cross-functional teams
Commercially astute with strong negotiation and relationship-building skills
Full UK driving licence

What You'll Get in Return
Competitive salary and job-related benefits
Holidays
Enhanced parental leave and menopause policies
Access to a full Wellbeing Centre platform
Exclusive Greencore employee discount platform
Greencore Qualifications
Company share save scheme
Life insurance up to 4x salary
Competitive matched pension contributions

At Greencore, we value individuality and believe our diverse teams are key to our success. You'll be supported with continuous development opportunities and the chance to grow your career within a fast-paced, dynamic environment.

Ready to make an impact? Apply now and help us make every day taste better.

We reserve the right to close the advert ahead of the specified closing date.

Recruitment Fraud Warning:
Greencore and its recruitment partners never charge candidates any fees at any stage of the hiring process. Any request for payment relating to a job opportunity should be considered fraudulent.