以上为北京时间。链接检查不代表仍在招聘，申请前请以招聘官网为准。
按这个岗位的城市和方向提醒，确认后才开启，可选择每日或每周。
担任业务与技术人员的桥梁，负责企业应用前线支持、工单管理与故障排查，同时收集需求、分析流程并推动优化，维护流程文档与知识库。
The Business Analyst acts as a key liaison between business stakeholders and technical teams, ensuring enterprise applications run smoothly while driving process improvements.
Key responsibilities: Frontline Application Support - Serve as the first point of contact for end-users experiencing application issues;
Provide hands-on troubleshooting and resolve incidents promptly; escalate complex cases when necessary;
Log, track, and manage support tickets, ensuring timely updates and resolutions within SLA;
Deliver clear communication with users regarding system status, fixes, and best practices. Business Analysis &
Process Improvement - Gather and document business requirements for system enhancements and integrations;
Analyze workflows and identify opportunities for optimization to improve efficiency and user experience;
Collaborate with stakeholders to translate business needs into functional specifications;
Maintain accurate process documentation, user guides, and knowledge base articles.
Required Skills: Basic understanding of Manufacturing and Warehouse processes;
Experience providing end-user support in a manufacturing or ERP environment;
Strong troubleshooting and problem-solving skills;
Good communication skills and customer-oriented mindset;
Ability to create simple user documentation and support materials;
Good command of English. Preferred Skills: Basic experience with ERP systems (Microsoft Dynamics 365 F&
O preferred);
Knowledge of Warehouse Management and Manufacturing Order execution processes. Nice to Have: Experience with Label Management systems and barcode/label printing processes;
Basic knowledge of ZPL;
Basic SQL or reporting tools experience;
Experience delivering end-user training.
汽车制造业
