Product Engineer, CPTC Heater

SUMMARY OF POSITION:

This position supports the Product Line Manager (PLM) – Multifuse and is responsible for CPTC (Ceramic PTC) and Heater products. Serving as the technical and applications expert for these products, the role assists field application engineers (FAE) and sales teams in identifying and developing new opportunities and new products. Primary responsibilities include supporting product applications; recommending new product selections; developing and maintaining data sheets, technical reports, and drawings; creating marketing communications materials; managing product lifecycle activities; conducting competitive market analysis; and delivering product training.

DUTIES AND ACCOUNTABILITIES (End Results Expected):

Product Engineering Responsibilities

1.      Provide global technical support for customer-related sales, engineering, and quality activities.
2.      Participate in new product development as the technical liaison among the development team and Sales/FAE/customer, supporting activities from opportunity identification through qualification and production release.
3.      Coordinate cross-functional efforts (Engineering, Manufacturing, Customer Service, Quality, etc.) to deliver requested information, solutions, and responses in a timely manner.
4.      Drive and achieve agreed-upon Engineering, New Product Development (NPD), New Product Introduction (NPI), and design-in objectives for CPTC and Heater products.
5.      Support Sales and FAEs during customer visits as requested by the PLM, and conduct regular reviews of key design-in and sales opportunities as aligned with the PLM.
6.      Develop and deliver product training for Sales, FAEs, and authorized distributors, as requested by the PLM.
7.      Monitor technology trends and the competitive landscape, including competitors’ product portfolios and new product releases.
8.      Recommend product line enhancements, extensions, consolidations, and technical improvements to maintain competitiveness and create competitive advantage.
9.      Develop and maintain product documentation (e.g., datasheets, agency certifications, test data) and sales collateral (e.g., brochures, white papers, application briefs, evaluation kits).
10.   Manage product lifecycle communications with Marcom, including New Product Introductions (NPI), Product Change Notifications (PCN), and Product Obsolescence Memos (POM).
11.   Perform other related duties as assigned.

INTERPERSONAL SKILLS: 

This role supports both customer-facing and factory-facing activities and requires strong verbal and written communication skills, along with a solid background in passive electronic design. Candidates must be able to develop innovative solutions to address customer needs. The position also requires the ability to deliver technical presentations and apply technical and market knowledge to guide customers in selecting CPTC and Heater product solutions. Success in this role depends on building strong relationships with Sales and FAE teams by providing timely, accurate, and high-value support throughout the customer design, evaluation, and production lifecycle.
 
BASIC JOB REQUIREMENTS:
EDUCATION:  Minimum of a bachelor’s degree in Materials Science and Engineering (MSE); a master’s degree is preferred.
TRAINING AND EXPERIENCE:        Minimum of 8 years of experience in the passive electronics industry, with a strong background in passive electronic components and technical writing. Candidates must also possess strong interpersonal skills and the ability to communicate effectively with customers and management at all levels.
OTHER SKILLS: Strong time management and organizational skills are essential. Candidates must be adaptable, able to perform in a fast-paced environment, and willing to travel as needed. The ideal candidate should understand the product design, evaluation, and sales process, as well as the responsibilities of a Product Engineer. Self-motivation and innovative thinking are highly valued. Multilingual ability, including proficiency in English, is required. Familiarity with agency certifications and industry standards, such as UL, TUV, and AEC-Q, is also required.