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作为本地化运营经理,负责将全球就绪能力嵌入Riot产品运营全周期,跨越制作、开发、发布与本地化团队,建立可扩展、可预测的全球交付流程并持续优化。
As a Localization Operations Manager at Riot Games, you are responsible for embedding global readiness into the operational lifecycle of Riot's products and experiences. Reporting to the Manager of Localization Operations, you operate at the intersection of Production, Development, Publishing, and Localization, ensuring that global delivery is scalable, predictable, and aligned with player expectations.
You lead localization operations across a portfolio of products, shaping workflows from planning through release. You balance executional excellence with strategic foresight, driving alignment across regions and stakeholders while evolving systems and processes to support global scale.
Responsibilities:
- Partner with Production, Development, and Publishing to integrate localization requirements into planning, scope, and timelines
- Oversee localization workflows from source readiness through delivery, ensuring high-quality and on-time outcomes
- Monitor execution health, resolve blockers, and maintain operational predictability across teams
- Develop and improve workflows, runbooks, and systems to enable scalable localization operations
- Leverage localization management systems, automation, and AI-enabled solutions to improve efficiency and visibility
- Build strong cross-functional partnerships and drive alignment across regional and global stakeholders
- Act as a primary point of contact for localization operations within the region
- Identify risks across localization, compliance, and publishing workflows, and drive mitigation strategies
- Use data to improve quality, reduce friction, and scale operations effectively
Qualifications:
- 6+ years of experience in localization operations, production, or program management in gaming, tech, or entertainment
- Experience supporting complex global launches and distributed teams
- Strong understanding of localization pipelines, internationalization, and QA processes
- Experience with localization management systems, CMS platforms, and project management tools (e.g., Jira or similar)
- Proven stakeholder management skills and ability to influence without authority
- Strong communication skills with the ability to simplify complex workflows
- Professional proficiency in English and Mandarin
Desired Qualifications:
- Experience scaling global operational systems or programs
- Familiarity with automation or AI-enabled localization workflo...
软件和信息技术服务业