Business Development Support, Shanghai

About Toll Group

At Toll, we do more than just logistics - we move the businesses that move the world. Our 16,000 team members can help solve any logistics, transport, or supply chain challenge – big or small. We have been supporting our customers for more than 130 years. Today, we support more than 20,000 customers worldwide with 500 sites in 27 markets, and a forwarding network spanning 150 countries. We are proudly part of Japan Post — www.tollgroup.com

. Responsible for assisting sales staff in collecting prices and plans in the early stage,

2. Cooperate with sales and customers in the early stage to communicate and coordinate problems encountered in daily operations, and serve as a good bridge.

3. For important sales customers and customers with special requirements, conduct focused daily tracking to ensure the normal operation of the goods and provide timely feedback and updates to customers' requirements.

4. Handle customer complaints, pay attention to customer developments in real time, promptly feedback customer information to sales and corresponding operating departments, and maintain good communication with customers;

5. Responsible for statistics of sales staff's monthly performance and related reports.

6. Complete other assigned tasks assigned by superior leaders.

并起到良好的桥梁工作。 进行着重的日常跟踪，确保货物的正常操作以及及时对客户的所需要求进行反馈和更新。

 

What moves you?
 

At Toll, you can help play a vital role in delivering what matters. From food, fuel, medicine and rescue services, we keep businesses and communities thriving. Every day brings change. We see that as an opportunity. To be curious. To ask the right questions. And build meaningful connections. Because finding new ways to solve problems is what we do. With a bold vision to expand our global reach, our 16,000+ people bring a passion for progress. We collaborate in friendly, caring teams, supported by approachable leaders who give us the autonomy to quickly make decisions with impact. Learn and grow with industry-leading training, alongside talented experts. Feel empowered to take on diverse challenges and new responsibilities to move you, our customers, and our world further.

Are you excited about this role but are concerned you don’t meet all the requirements? If you have similar skills and are willing to learn then we encourage you to apply anyway. We know that some people hesitate to apply for jobs unless they meet every single qualification. At Toll, we value a diverse, inclusive and authentic workplace, so if you’re interested in this role but your past experience doesn’t align perfectly then please talk to us – you may be just the right candidate for this or other roles we have coming up.

At Toll everyone is welcome including those of all ages, ethnicities, genders and abilities. 

To find out more about us visit www.careers.tollgroup.com

You must be entitled to work in China and be prepared to undertake pre-employment checks including a criminal history check and medical.