JLL empowers you to shape a brighter way.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
Key responsibilities include:
- Primary point of contact for space data questions for APAC portfolio.
- Manage accuracy of space data, manage tracking and management of agreed space and occupancy data sets within relevant technologies
- Facilitate and/or resolves planning data issues identified in the client’s planning meetings across the APAC
- Train and manage key end‐users to maintain data accuracy, while also educating them on planning and space policies/standards, procedures and protocols
- Reports on building and organizational data, occupancy and utilization metrics
- Support the preparation of communications that assist the client to understand the proposed accommodation solutions, summarized data, etc.
- Evaluate, recommend and improve data and integrity in the client’s system
- Educate / provide training around space policies/standards, procedures and protocols
- Perform data accuracy audits (for space and headcount data related to the APAC regions)
- As necessary, collaborate on site-specific Planning Strategies with the client and cooperate with the Occupancy Planners.
- Service Request Response & Reporting: Support the implementation of additional space service requests. Ensure all assigned Service Requests are prioritized and accurately managed in the client’s system Module. Maintain detailed notes and summary information within the client’s system Module and provide a regular summary.
- Acts as a resource for colleagues with less experience; may lead small projects with manageable risks and resource requirements.
- Lead training efforts for colleagues with less data specialized experience.
- Lead enhancements and expansions to existing OP strategies and capabilities by developing new tools, techniques and processes from DM perspective.
- Solves complex problems; takes a new perspective on existing solutions; exercises judgment based on the analysis of multiple sources of information.
Reporting/Decision Support:
- Manage monthly/quarterly/annual reporting and deliverables for occupancy and space data.
- Support regional and country Occupancy Planners on ad hoc space portfolio analysis, provide insights on space optimization opportunities
- Perform routine reporting and analysis of utilization data and trending
- Perform and issue quarterly reports in line with account Service Level Agreements
Key relationships include:
- To be successful in this role, you should be able to translate space data and reporting accuracy into the overall planning goals for our client by fostering critical relationships between various individuals and different organizations:
- Corporate Real Estate and Finance for occupancy, allocations reporting
- Support Occupancy Planners to understand portfolio changes and project forecasts
- Support OP Platform by assisting in the development of processes, tools, and client deliverables to include best practices.
Desired experience and technical skills
- Great relationship building skills and client experience focus
- Problem solving, critical thinking skill sets and the ability to tell a story through data
- Experience with activity-based working programs preferred
- Strong verbal and written communication skills. Ability to communicate ideas in a clear and concise manner without personal bias.
- Outstanding interpersonal and relationship building skills.
- Ability to deliver multiple projects simultaneously
- Ability to work independently, problem solve and navigate through ambiguity
- Possesses proactive mindset and contributes as a senior leader of the occupancy planning team
- Space planning experience preferred including stacking / blocking & adjacency planning
- Financial/Analytical Skills
- Ability to self-govern, self-starter and make sound decisions.
- Ability to facilitate conflict resolution - internally and externally.
- Flexible, proactive and adaptable. Reliable, responsible, and disciplined
- Ability to go above and beyond to help with any tasks that might come your way and solve problems effectively
- A team player who successfully collaborates with others and is productive working independently
- Previous experience in space/occupancy planning is nice to have.
Key technology proficient requirements include:
- Ability to utilize software to support planning solutions and communicate ideas clearly with the OP team.
- Perform dynamic data management within Artificial Intelligence (AI) technologies
Location:
On-site –Shanghai, China
If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!
At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.
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