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Our people are at the heart of our solutions. They reflect the communities we live in and the world where we do business. Their diversity is our strength. We’re a community of relentless problem solvers that offers the daily opportunity to contribute with your perspective, transform industries and shape the future. Our purpose is simple - to deliver a sustainable future for the world through science and collaboration. If you’re looking for a challenge and meaningful role, you’re in the right place.
About this role
Dow's Packaging & Specialty Plastics (P&SP) business has an exciting job opportunity-Associate Technical Service & Development (TS&D) Scientist open in Shanghai, China. This role accelerates growth of the Elastomers and HPC businesses in Greater China (Mainland China, Hong Kong, and Taiwan), with primary applications in Infrastructure, Consumer, and Transportation (ICT). You will partner closely with Sales, Marketing, and—where needed—Product Management to drive customer- and application-side growth, while exploring and developing new, high-potential applications aligned with P&SP’s strategy. Success requires hands-on customer engagement, rigorous technical execution, and cross-functional collaboration to qualify and commercialize solutions in an increasingly competitive market.
Key Responsibilities
- Focus on ICT applications in Greater China: Identify, prioritize, and execute technical service and development activities in infrastructure, consumer, and transportation segments to protect and expand share.
- Internal coordination: Maintain strong, timely communication with Commercial (Sales, Marketing) and, when necessary, Product Management to align opportunity pipelines, project priorities, and commercialization plans.
- External customer engagement: Work side-by-side with Sales at customer sites to retain existing business and win new customers/applications through trials, troubleshooting, and performance validation under competitive pressure.
- Customer support discipline: Uphold excellent documentation practices (call reports, trial plans, test protocols, and data summaries); maintain application IP awareness, safeguarding protectable know‑how and supporting IP‑compliant development.
- Technology alignment: Communicate proactively and frequently with the Application Technology Leader (ATL) and Product Technology Leader (PTL) to align on roadmaps, escalate technical risks, and coordinate resources for rapid problem resolution.
- Project delivery: Scope, plan, and execute customer trials; lead root‑cause analysis for quality/performance issues; define and reduce cost drivers while meeting performance targets and qualification criteria.
- Opportunity development: Discover and assess new application spaces; convert qualified opportunities into projects; manage stage gates through product qualification and commercialization with clear success metrics.
- Compliance & safety: Model safe lab/field practices and adhere to company policies, quality standards, and regulatory requirements across all customer and internal activities.
- Business reporting: Track and communicate progress via CRM/project tools (e.g., win/loss, share retention, milestone status), delivering clear monthly updates to stakeholders.
Qualifications
- Education: MSc or PhD in Polymer Physics, Polymer Modification, Materials Science, or closely related fields.
- Experience: ≥5 years of relevant industry experience in elastomers/HPC and technical service or application development, ideally within ICT markets in Greater China.
- Communication: Fluent English (spoken and written) with clear, structured communication.
- Mobility: Willing to travel ~30% domestically (with occasional regional travel as needed).
Your Skills
- Technical Leadership: have a strong background in Elastomer and Polymer Modification. Set technical direction for projects; influence outcomes through expertise and sound decision‑making.
- Customer Orientation: Translate customer needs into fit‑for‑purpose solutions that deliver measurable value and sustain/expand share.
- Teamwork & Cross‑functional Collaboration: Work seamlessly with Sales, Marketing, Product Management, Supply Chain, Production, and QA/QC to achieve business goals.
- Project Management: Plan, prioritize, and execute development projects; manage timelines, risks, and stage gates to commercialization.
- Analytical Skills: Design and analyze experiments (e.g., DOE, regression) to optimize formulations and processes; make data‑driven recommendations.
- Problem Solving: Lead troubleshooting across formulation, scale‑up, and production; apply root‑cause analysis to resolve technical challenges efficiently.
- Communication & Presentation: Distill complex technical topics into clear, audience‑appropriate messages for customers and internal stakeholders.
- Self‑Motivation & Ownership: Proactively drive projects and opportunity pipelines with minimal supervision; sustain momentum to deliver results.
- Continuous Learning: Stay current on materials science, processing technologies, market trends, and competitive landscape relevant to elastomers/HPC.
- Adaptability: Adjust quickly to changing scopes, customer priorities, and market dynamics; pivot resources to the highest‑value opportunities.
Additional Notes
- This role is based in Shanghai, no relocation support is provided.
- The position supports Greater China with close collaboration across regional commercial and technology teams.
Benefits – What Dow offers you
We invest in you.
Dow invests in total rewards programs to help you manage all aspects of you: your pay, your health, your life, your future, and your career. You bring your background, talent, and perspective to work every day. Dow rewards that commitment by investing in your total wellbeing.
Here are just a few highlights of what you would be offered as a Dow employee:
- Equitable and market-competitive base pay and bonus opportunity across our global markets, along with locally relevant incentives.
- Benefits and programs to support your physical, mental, financial, and social well-being, to help you get the care you need...when you need it.
- Competitive retirement program that may include company-provided benefits, savings opportunities, financial planning, and educational resources to help you achieve your long term financial-goals.
- Employee stock purchase programs (availability varies depending on location).
- Student Debt Retirement Savings Match Program (U.S. only).
- Dow will take the value of monthly student debt payments and apply them as if they are contributions to the Employees’ Savings Plan (401(k)), helping employees reach the Company match.
- Robust medical and life insurance packages that offer a variety of coverage options to meet your individual needs. Travel insurance is also available in certain countries/locations.
- Opportunities to learn and grow through training and mentoring, work experiences, community involvement and team building.
- Workplace culture empowering role-based flexibility to maximize personal productivity and balance personal needs.
- Competitive yearly vacation allowance.
- Paid time off for new parents (birthing and non-birthing, including adoptive and foster parents).
- Paid time off to care for family members who are sick or injured.
- Paid time off to support volunteering and Employee Resource Group’s (ERG) participation.
- Wellbeing Portal for all Dow employees, our one-stop shop to promote wellbeing, empowering employees to take ownership of their entire wellbeing journey.
- On-site fitness facilities to help stay healthy and active (availability varies depending on location).
- Employee discounts for online shopping, cinema tickets, gym memberships and more.
- Additionally, some of our locations might offer:
- Transportation allowance (availability varies depending on location)
- Meal subsidiaries/vouchers (availability varies depending on location)
- Carbon-neutral transportation incentives e.g. bike to work (availability varies depending on location)
Join our team, we can make a difference together.
About Dow
Dow (NYSE: DOW) is one of the world’s leading materials science companies, serving customers in high-growth markets such as packaging, infrastructure, mobility and consumer applications. Our global breadth, asset integration and scale, focused innovation, leading business positions and commitment to sustainability enable us to achieve profitable growth and help deliver a sustainable future. We operate manufacturing sites in 30 countries and employ approximately 36,000 people. Dow delivered sales of approximately $43 billion in 2024. References to Dow or the Company mean Dow Inc. and its subsidiaries. Learn more about us and our ambition to be the most innovative, customer-centric, inclusive and sustainable materials science company in the world by visiting www.dow.com.
As part of our dedication to inclusion, Dow is committed to equal opportunities in employment. We encourage every employee to bring their whole self to work each day to not only deliver more value, but also have a more fulfilling career. Further information regarding Dow's equal opportunities is available on www.dow.com.
