Account Manager

John Crane, a business of Smiths Group, is a global leader in mission-critical flow control solutions for energy and process industries that enable efficient and sustainable operations. Our products include mechanical seals and systems, couplings, bearings, filtration systems, and predictive digital monitoring technologies. We have a global network of more than 200 sites in over 50 countries and employ more than 6,000 people worldwide.

We have an exciting opportunity for an Account Manager covering North West reporting to the Senior Regional Sales Manager. As an Account Manager you will drive profitable growth within their assigned territory by converting enquiries into orders and expanding John Crane's market presence. This role involves identifying and developing new customer accounts, maintaining strong relationships, promoting our products with technical expertise, and ensuring excellent service delivery. The successful candidate will execute territory growth plans, collaborate closely with engineering and tender teams, manage sales reporting, and uphold high standards of health, safety, and compliance.

This role is Hybrid working Monday to Friday normal office hours with regular travel to customer sites.

Duties &

Responsibilities (not limited to):
- Develop, gain approval and execute growth plan for allocated territory, ensuring inclusion of key John Crane products and services initiatives, which support achievement of Company business objectives
- Identify, secure and develop new customer accounts that increase John Crane market penetration
- Sustain existing customer accounts and relationships, ensuring service delivery requirements are achieved
- Promote and sell John Crane Products in accordance with the company policy, pricing guidelines and regulations.
- Presenting the product range and its technical attributes / benefits for customers and maintaining relationship
- Support and coordinate customer enquiries, quote preparation for non-pricelist products and work with Application Engineering
- Actively involvement in the delivery of goods, invoicing and collections on payment from the customers.
- Preparation of thorough monthly reports to communicate progress of sales plan in line with business needs
- Act as a role model for Health, Safety and Environmental issues, actively participating in the development of safety culture and behaviours