Garage Support Representative (m/f/d) - Especialista en Soporte Técnico de Automoción

TecAlliance interconnects entirely global automotive aftermarket data and knowledge from order to invoice. Over 900+ colleagues work relentlessly globally together in 140 countries and counting. We are owned by 34 automotive companies like Bosch, Continental, Rheinmetall, or ZF and proudly connect all data for them.

Do you love vehicles and are ready to bring your technical skills into the office? Then you are exactly who we're looking for! We are seeking an experienced Garage Support Representative (m/f/d) who wants to take their expertise from the workshop into an exciting new direction and to take the next step in their career.

Use your expertise and become a part of our team, where each colleague shares an automotive background, whether as a mechanic, mechatronics expert, or in other specialized fields, covering various vehicle manufacturers. The tasks are diverse - beyond core responsibilities, you'll also have the opportunity to collaborate with colleagues from different departments, adding even more variety to your daily work routine. This is a full-time position with a workload of 40 hours per week with specific working schedule.

Responsibilities:
- Working alongside your experienced team, you ensure that we can provide our workshop customers with technical support for their requests.
- Provide real-time assistance to mechanics in resolving complex faults related to vehicle electronics (CAN networks, sensors, actuators, control units, etc.) using advanced diagnostic tools such as oscilloscopes and scan tools.
- Apply advanced diagnostic methodology and use specialized technological tools.
- Analyze failure patterns and propose effective solutions based on experience, data, and technology.
- Participate in internal continuing education sessions and contribute to the creation of technical content.
- Interact with digital platforms developed by our company, such as intelligent databases and guided technical assistance systems.

Your Qualification:
- Technical training in electromechanics, advanced automotive technician certification, or a degree in automotive engineering.
- +3 years of experience in advanced diagnostics in workshops or specialized technical services.
- Knowledge of various powertrain technologies, including conventional, hybrid, and electric vehicles.
- Proficiency in using automotive multimeters, scanners, and diagnostic software.
- Solid knowledge of modern vehicle electronic architecture and communication protocols. Previous experience in consulting, technical training, or remote support is a plus.
- You speak fluent Spanish and English (B2+); another language is a plus.

Benefits:
- Contracts, Salary, and non-monetary benefits: All contracts are by default unlimited (probation period is six months). Contract title: Garage Support Representative. Compensation package: 97% fixed base salary paid monthly, with a 3% performance-based bonus paid annually. Travel policy allows for expense reimbursement. Group accident insurance. Discounts on corporate benefits program. Flexible remuneration option (meal vouchers, kindergarden or health insurance).
- Location-independency / flexibility: Structured Onboarding with individual onboarding plan, e-learning, training. Tailored tech set-up provided. Vacation: 30 days a year. Balance job & life: Working hours from 9 am to 2 pm and 3 pm to 6 pm, Monday to Friday, with 60% remote working and 40% on-site at the Barcelona offices in Sant Andreu.
- Culture: Ownership, cooperation, entrepreneurial thinking & self-reflection. Team culture is Key - regular team events. Come as you are. Your contribution matters - shape our value-driven culture and agile transformation.

Please note: TecAlliance can only consider candidates for employment who are legally authorized to work in a country listed in the job posting. CV in English language only. It is not possible to work outside of the country you are applying for.