Customer analyst

Customer Analyst
Kenitra ES Plant
Driving the future of automotive. We're Lear For You.

Company Overview
Lear, a global automotive technology leader in Seating and E-Systems, enables superior in-vehicle experiences for consumers around the world. Our diverse team of more than 165,000 talented employees in 37 countries is driven by a commitment to innovation, operational excellence, and sustainability. Lear is Making every drive better™ by providing the technology for safer, smarter, and more comfortable journeys. Lear, headquartered in Southfield, Michigan, serves every major automaker in the world and ranks #186 on the Fortune 500. Further information about Lear is available at lear.com, or follow us on Twitter @LearCorporation

Lear has been operating in Morocco since 2003, offering a wide range of products and demonstrating strong expertise in electrical distribution systems, electronics, surface materials, and seating JIT(Just-in-Time). With its 17 cutting-edge production and engineering sites located in Rabat, Tangier, Kenitra, and Meknes, Lear Morocco has become a major and significant player in the industry employing over 19,000 diverse & talented team members.

Lear Morocco has been certified as a Top Employer for the fourth consecutive time in recognition of its unwavering commitment to operational excellence, innovation, and fostering supportive work environment.

Key Responsibilities:
Receive and process customer orders
Track customer variations
Interacting with customers, providing information in answer to inquiries about products, accounts, and services.
Control and follow FG stocks
Organize customer pick ups
Manage returnable packaging availability
Ensure delivery performance at required level
Ensure internal KPIs are on target 0Premium Freight /0obsoletes/ OTIF 100%
Track customer backlogs to avoid any issue with customers
Monitoring products changes: 0 obsolete and handle customer claims

Key skills and Qualifications:
Bac+5, with at least 2 years of experience within an automotive Industry
Ability to work in a high-tempo environment and interact with team members over a wide scope of the organization.
Solid understanding on Supply Chain, Logistics
Highly effective communication skills
Proficiency in all Microsoft Office applications
Proficiency in both English & French languages, spoken and written

Why Lear
We offer a fantastic place to work, opportunity to grow and being part of a company who places its people first.

What We Offer
Competitive Salary,
Competitive social perks including: Medical insurance
Social security benefits,
Transportation allowance,
Canteen in site
Paid Vacations
Flexible working hours,
Access to Learning and development opportunities
Opportunities to give back to the community
Meaningful work that makes a difference in the world

Lear Corporation is an Equal Opportunity Employer, committed to a diverse workplace.
Applicants must submit their resumes for consideration using our applicant tracking system. Due to the high volume of applications received, only candidates selected for interviews will be contacted. Unsolicited resumes from search firms or employment agencies, or similar, will not be paid a fee and will become the property of Lear Corporation.

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