BALENCIAGA Sales & Client Advisor | Saks New York

ABOUT US Founded by Spanish-born Cristóbal Balenciaga in 1917 and established in Paris in 1937, the original House of Balenciaga defined modern couture with its many innovations to form and technique. Today it continues to uphold the vision of the House through boundary-pushing collections including women's and men's ready-to-wear, accessories, and objets d'art. The brand's unprecedented interactions with the expanding digital realm, material developments, and today's social responsibilities keep it at the forefront of modernity. In 2021, Balenciaga's 50th Couture collection—the House's first since its founder retired in 1968 – reintroduces a standard of cutting-edge elegance. From October 2015 to July 2025, Demna designed both men's and women's collections as the Artistic Director. In July 2025, Pierpaolo Piccioli was appointed Creative Director of Balenciaga. We are currently seeking a Sales &
Client Advisor who will report to the Store Director. YOUR OPPORTUNITY The Sales &
Client Advisor is to aid management in ensuring opening and closing procedures are performed correctly according to company's policies. Provide customers with top quality service by meeting their needs and expectations. HOW YOU WILL CONTRIBUTE: GENERAL RESPONSIBILITIES: Achieve sales goals;
Opening and closing of the store;
Ensure stockroom is organized and is set up properly so staff can easily access merchandise;
Assist management in overseeing day-to-day operations of store;
Work towards balanced strengths in sales, operations, merchandising and personnel management;
Maintain great interpersonal skills to ensure clear, effective communication with all Departments, stores, colleagues and staff;
Ensure that Customer complaints and feedback are handled appropriately and in a timely manner;
Support, follow, implement and enforce store operations manual at all times and provide feedback on any updates/changes that might become necessary;
Enforce all sustainability policies that are implemented by the company both locally and globally. STOCK, INVENTORY &
LOSS PREVENTION MANAGEMENT: Ensure store shrinkage by partnering with the Stock Associate / Operations Manager / Sales Team through sound operational execution;
Cash Registers &
Safe: Ensure that the registers and safe are functioning properly and enforce back of house standards for cash/change accuracy along with timely bank deposits. VISUAL MANAGEMENT: Assist with implementation of visual display and merchandising as directed by the SM/Direct Report according to company standards.