As a Pre-Sales Solutions Engineer, you will act as the technical lead throughout the sales cycle, partnering closely with Account Managers to support new business and growth opportunities.
You will take a consultative approach, helping customers understand how AvePoint solutions can address their technical and business needs. This role combines strong technical expertise with customer-facing engagement and commercial awareness.
This is an excellent opportunity for someone looking to develop their career in pre-sales within a fast-paced and innovative technology environment.
Key responsibilities:
Deliver tailored product demonstrations aligned to customer use cases, both remotely and in person
Lead technical discovery sessions and present solution overviews and deep dives
Support customers through evaluation, proof-of-concept and decision-making stages
Build and configure demo and proof-of-concept environments
Contribute to RFI/RFP responses, articulating business value and technical capability
Partner with Sales to understand customer objectives and position solutions effectively
Build strong relationships with key business and technical stakeholders
Support partner and marketing activities including events, webinars and workshops
Provide feedback to product and technical teams on market trends and customer requirements
Take ownership of the technical aspects of deals through to close
What you will bring:
Strong presentation and communication skills, with confidence engaging with technical and non-technical stakeholders
Fluent in English and Arabic
Ability to translate technical concepts into clear business value
Commercial mindset with an interest in sales and customer outcomes
Technical skills:
Experience with Microsoft 365 technologies (including SharePoint Online)
Knowledge of Microsoft Azure and identity technologies (e.g. Entra ID)
Understanding of identity, access and permissions management
Familiarity with networking basics (TCP/IP, DNS, Active Directory, SMTP, DHCP)
Knowledge of data protection, backup, migration, and governance concepts
Understanding of SharePoint architecture and cloud/hybrid environments
Broader awareness of cloud platforms (Azure, AWS, Google Cloud) is beneficial
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