以上为北京时间。链接检查不代表仍在招聘，申请前请以招聘官网为准。
按这个岗位的城市和方向提醒，确认后才开启，可选择每日或每周。
现场服务工程师（化学计量方向），负责台南客户设备的故障诊断、技术支持与培训，收集现场反馈以推动设备与流程改进。
The Service Team at Nova is looking for Field Service Engineer with high technical skills to support and provide unique customer value. In this role, you will be responsible for a wide range of technical and support functions aimed at ensuring the smooth operation of equipment in the field.
Your insights and observations will help on improvements and adjustments to both the equipment and support processes, contributing to the overall enhancement of the company's offerings.
Responsibilities:
- Implement, analyze, diagnose, evaluate and troubleshoot technical equipment problems, and support company systems in the field.
- Collaborate closely with users, and to maintain, support, and guide proper training.
- Maintain proper reporting methods for all activities of customer support as defined by the Territory Service Manager/Customer Support Manager.
- Maintain company's parts inventory under the position's control.
- Maintain proper level of stock in accordance with company spare parts stock policy, as set from time to time.
- Support in new equipment integration, "add-ons," and upgrades.
- Provide feedback to the headquarters based on experience gained with customers.
- Completed training or studies in the field of chemistry or natural science
- 2+ years hands-on experience in hardware/software integrated testing and troubleshooting of highly sophisticated semiconductor wafer metrology systems are preferred.
- Well Knowledge of Semiconductor will be a plus.
- Able accept work shift and oversea support if needed.
- Proficient in English, good written and verbal communications skills.
- That special something you bring in: Good communication skills, team player, service oriented. Aggressive, able to work under high pressure. Good customer service skills, interpersonal skills.
