Customer Care Intern

Cabot Corporation (NYSE: CBT) is a leading global specialty chemicals and performance materials company headquartered in Boston, Massachusetts, USA.

Our businesses deliver a broad range of products and solutions to customers in every corner of the globe, serving the transportation, infrastructure, environment and consumer industry sectors. We bring the power of innovative chemistry to solve customers' challenges today while preparing them to meet tomorrow’s needs. Our commitment to innovation is driven by a passion to advance our customers' businesses through our deep understanding of their applications and the global trends that impact their operations.

If you do not meet every requirement, or your experience is slightly different that what we have listed, we still encourage you to apply! 

Job Description

• Responsible for tracking and processing customer service documentation;
• Responsible for the timely entry and updating of data in the ERP system; report any anomalies to the supervisor immediately;
• Provide support with data organization, statistics, and related tasks

Job Requirements:

• Open to all majors; preference given to candidates with degrees in Logistics Management, International Business, or related fields;
• Good English proficiency;
• Proficient in using office software; preference given to candidates with strong data analysis skills;
• Strong communication, coordination, and execution skills; diligent and conscientious; responsive and quick-thinking; highly responsible; and of good character;
• Available to work 5 business days per week

At Cabot, we bring the power of innovative chemistry and a spirit of partnership with our customers to advance solutions that will enable a sustainable future. Our strength in research and development is a major reason why we have been an industry leader for more than 135 years in products such as reinforcing and specialty carbons, battery materials, aerogel, fumed metal oxides, inkjet colorants, masterbatches and conductive compounds.

Our employees around the world are united by our shared purpose: Creating materials that improve daily life and enable a more sustainable future. Through our corporate strategy, “Creating for Tomorrow,” we are focused on our core strengths to lead in performance and sustainability – today and into the future.