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选择求职条件在印度远程办公，为Preferred by Nature全球员工提供Salesforce系统支持，处理日常问题、管理系统变更请求、优化用户体验、配置界面和数据视图，支持数据管理和持续改进。
Salesforce Support Specialist
Data and Technology (DAT) · India · Fully Remote
Are you a service-minded systems professional who enjoys helping people get the most from technology? Do you thrive on solving everyday problems, turning data into useful information and making systems easier to use? If so, this role could be a strong fit for you.
What you can expect:
Preferred by Nature is looking for a Salesforce Support Specialist to help our global workforce use Salesforce effectively. Based in India within our Data and Technology division, you will support the systems and information that enable our colleagues to advance better land management and business practices that benefit people, nature and the climate.
Reporting to the Senior Salesforce Team Lead, you will resolve day-to-day issues, improve the user experience and provide practical guidance and training. You will also support reliable data management, reporting and ongoing system improvements, helping teams and leaders access useful information and work more efficiently.
Working with us is never routine, so in this role you can expect the following areas to be central to your work:
- Provide timely, practical Salesforce support to our global workforce, proactively responding to questions, investigating issues and following through to resolution.
- Manage system-change requests by gathering information, clarifying user needs and involving the right colleagues in decisions.
- Improve the user experience by configuring screens, data views, reports, dashboards and team-focused home pages so that information is easy to find and use.
- Work with internal stakeholders to simplify processes, improve system pages a
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