Public Sector Sales Manager, B2B Sales

What's The Role: The primary objective of Public Sector Sales Manager position on-site in Trinidad is to develop an on-going Liberty Government/Public Sector business relationship with all assigned clients and provide solutions to their business needs. This role also provides training, coaching and development of Government/Public Sector Account Managers.

What You'll Do:

Client Strategy, Sales Execution &
Relationship Management
- Achieves client objectives assigned by Liberty's Management.
- Leads cross-functional sales and technical resources in pursuit of client solutions, exploiting all marketing resources and collateral.
- Selects the appropriate offerings and distribution channels that are designed to meet the client's business objectives and provide an optimum financial return to Liberty.
- Maintain an effective business relationship with the client's management/decision making team.
- Responsible for identifying opportunities and developing solutions using the most effective approach.
- Accountable for total Net Promoter Score (NPS) or equivalent, market share, Liberty's profit and revenue within the client base (assigned quota), and acts as the Liberty interface with focus on assigned accounts.
- Uses sales approaches (e.g. Miller Heiman, MEDDIC) and ensures accurate forecasting of transactions.
- Understands the issues and makes trade-offs, when appropriate, to accommodate other team members.
- Directly plans programs and strategies and involves senior management when necessary.

Commercial, Financial &
Contract Management
- Accountable for return-on-investment evaluations in client sales opportunities. Provides appropriate feedback to Liberty's executives concerning client requirements.
- Assists, when required, in negotiating customer contracts involving others as necessary and helps ensure compliance by all parties (Liberty, customer, partner).

Sales Planning, Pipeline &
Account Management
- Ensures that team maintains up to date account plans and major opportunity plans for all requested accounts.
- Ensures team members maintain accurate pipeline management, account plans, forecasts, opportunity strategies, and customer records within Salesforce.com.

Team Leadership, Performance &
Talent Development
- Provides technical and business direction to less experienced professionals of the Government/Public Sector Sales team.
- Establishes clear performance expectations, monitors individual and team KPIs, and conducts regular performance reviews, coaching sessions, and development discussions.
- Identifies performance gaps and implements corrective action plans, coaching programs, and targeted development initiatives to improve productivity, capability, and results.
- Manages underperforming employees through structured performance improvement processes.
- Recognizes and rewards high performance while fostering a culture of accountability, continuous learning, collaboration, and customer-centricity.
- Supports talent development, succession planning, recruitment, onboarding, and retention of high-performing team members.
- Provides leadership, mentorship, and guidance to direct reports.

Government &
Public Sector Strategy, Intelligence &
Procurement
- Monitors and analyzes national and sector-specific budgets, public expenditure plans, development programs, and government funding allocations.
- Interprets government budget statements, appropriations, and funding priorities to align Liberty's solutions with national development initiatives.
- Maintains a comprehensive understanding of government procurement regulations, tendering processes, framework agreements, and public sector compliance requirements.
- Ensure timely positioning and participation in Requests for Proposal (RFPs), Requests for Information (RFIs), Expressions of Interest (EOIs), and tender opportunities.
- Tracks political, economic, regulatory, and industry developments.
- Collaborates with product, technology, and solution teams to design offerings that address public sector challenges.

Public Sector Stakeholder Engagement, Representation &
Governance
- Develops strategic engagement plans with ministries, statutory authorities, state enterprises, local government bodies, and regulatory agencies.
- Represents Liberty at government, industry, and stakeholder forums, fostering relationships that enhance the company's presence.