Senior Field Application Scientist is to technically support the filtration product lines in the bioprocess industry. This individual will use their knowledge of process development, filtration, and manufacturing to support customers and our sales team in pre- and post-sales opportunities. The successful candidate will work closely with Repligen colleagues including sales account managers, product management, quality assurance, marketing, and R&D scientists/engineers to ensure our products continue to serve the evolving needs of our customers in the bioprocessing industry.
ESSENTIAL JOB FUNCTIONS
Work in coordination with the Repligen sales team and product management to provide pre and post-sales support to customers for Repligen downstream product lines. This will include responding to customer requests for technical support, giving technical seminars, performing product demonstrations, providing on-site/in-lab support and training, troubleshooting and assisting with the execution of voice of customer surveys
Develop and execute project plans to meet customer needs using Repligen technologies
Draft detailed technical reports from customer interaction
Provide knowledge and customer feedback to product management and R&D for the continuous improvement of products
Contribute to applications data and collateral generation
Present technical posters and seminars at trade shows, Wechat and conferences
Develop and support customers as they move through the clinical pipeline from lab-scale to large scale commercial processes.
QUALIFICATIONS
Education, Training & Experience
A minimum of a BSc degree in a scientific discipline (biology, biochemistry, or related field)
A minimum of 5+ years of experience working in a downstream purification discipline in a development or manufacturing setting in the bioprocessing industry.
Relevant experience in filtration and chromatography
Working knowledge of scale-up/scale-down, tech transfer and cGMP requirements.
Knowledge and experience in Gene/Cell Therapy and hands-on skills on TFF operation and experience on column packing are a plus
Knowledge, Skill, and Ability
· Outstanding interpersonal skills: ability to build strong relationships with cross-functional team members and lead through influence
· Ability to “get the job done”/ “can-do attitude” and take responsibility for results and performance without direct authority.
· Attention to detail, excellent verbal and written communication skills, good analytical and problem-solving skills, multi-tasking skills, and strong and timely organizational skills.
· Able to draft and execute SOPs and work instructions.
· Self-learning ability and resourceful and creativity to resolve complex problems in the field.
Proficient in Chinese and English, listening, reading, writing, and speaking.
Able to travel up to 70% domestic travel and occasionally internationally.
