Job Description
- Act as an 24/7 operational Coordinator for all sites and hubs and offices in China, ensuring execution is performed in accordance to defined Standard Operating Procedures (Best practice) for the sites in scope of the LCC
- Act as deputy for LEGO Site Security Management and decision maker in relation to security, fire, health, safety and crisis incidents. If needed escalate and mobilize LEGO Site Security Management or Site Emergency Response Team based on the defined escalation matrix in the Local Contingency Plan.
- Ensure logging and documentation of all security activities, events and incidents.
- Support internal investigation with local authorities in case it is needed.
- Ensure operational continuity briefing and handing over to next Supervisor on Duty and reporting to LEGO Site Security Management.
- Monitor local Security System performance, documenting and reporting system malfunction in the Integrated Workplace Management System (PLANON).
- Support and train Operators from local security service provider on efficient responses to incidents, alerts and alarms, analysing the situation, deciding on appropriate response.
- Ensure local standards operating procedures, instructions, check-lists etc. for the Local Command Center are maintained and up-to-date and provide input for ongoing development, innovation and continuous improvement.
- Support LEGO Site Security Management on generation and documentation of site KPIs and ad hoc requests.
- Acting as role model ensuring the LEGO values are embedded in local security operations.
- Government require Certified fire pannel monitoring
- Oversight of Key Management and In & out
- Oversight of Access Control, including the regular review
- Penetration Test Support
- Perform Night Inspection
- Phone locker & Car Park Occupation Report
- Support on Security related reports (Access Control, Badge, Incident Summary, etc)
- Support Line Manager on administrative tasks
Requirement：
- Relevant education in an administrative support function or alarm receiving center function (or documented similar experience)
- Administrative experience (procedures and reports)
- Guard Course (or relevant dispensing work experience)
- Technical/operational Proficiency: Familiarity with CCTV, Access Control and Alarm Receiving
- Systems systems (GENETEC will be considered an advantage).
- Experience and interest in using office IT systems (MS Office Word, Excel, SharePoint) WORD, EXCEL, SHAREPOINT Problem-Solving / Decision making: Based on the knowledge of the internal procedures in place and the legal environment quickly and effectively assessing and addressing issues as they arise.
- Leadership: Leading by example, being able to coordinate and lead with representatives of different departments and knowing their limitations and authority.
- Communication/coordination: Clear and effective communication, both written and verbal. Being aware of the distribution scope of reports and communications and the applicable data privacy regulations.
- Teamwork: Collaborating effectively across different functional domains and with stakeholders in different levels in production and admin office to achieve common goals
- Multi-Tasking: Handling multiple tasks simultaneously without losing focus (control on operations, managing CCTV and investigations, etc…)
- Flexibility & Dependability: Availability to work during night and weekend / holidays (shift pattern), being reliable and consistent in performing duties.
- Attention to Detail: Has a positive and analytical approach to tasks and challenges ensuring quality and accuracy on any kind of verbal and written output, incident reports, communication and logs.
- Diversity and inclusivity: seeing and understating the different angles and viewpoints of events, tasks and issues they are dealing during their operations.
- Previous experience from a Command Centre or Alarm Receiving center
- Previous experience using Genetec Security Center Genetec系统的优先考虑 A good understanding of collecting information and reporting
- English: Level 10-12 (B2) / IELTS 5.5-6 Level 10-12 (B2) / IELTS 5.5-6
- Local language: Level 10-12 (B2)
Applications are reviewed on an ongoing basis. However, please note we do amend or withdraw our jobs and reserve the right to do so at any time, including prior to any advertised closing date. So, if you're interested in this role we encourage you to apply as soon as possible.
What’s in it for you?
Here is what you can expect:
Family Care Leave - We offer enhanced paid leave options for those important times.
Insurances – All colleagues are covered by our life and disability insurance which provides protection and peace of mind.
Wellbeing - We want our people to feel well and thrive. We offer resources and benefits to nurture physical and mental wellbeing along with opportunities to build community and inspire creativity.
Colleague Discount – We know you'll love to build, so from day 1 you will qualify for our generous colleague discount.
Bonus - We do our best work to succeed together. When goals are reached and if eligible, you'll be rewarded through our bonus scheme.
Workplace - When you join the team you'll be assigned a primary workplace location i.e. one of our Offices, stores or factories. Our hybrid work policy means an average of 3 days per week in the office. The hiring team will discuss the policy and role eligibility with you during the recruitment process.
Children are our role models. Their curiosity, creativity and imagination inspire everything we do. We strive to create a diverse, dynamic and inclusive culture of play at the LEGO Group, where everyone feels safe, valued and they belong.
The LEGO Group is highly committed to equal employment opportunity and equal pay and seeks to encourage applicants from all backgrounds (eg. sex, gender identity or expression, race/ethnicity, national origin, sexual orientation, disability, age and religion) to apply for roles in our team.
The LEGO Group is fully committed to Children’s Rights and Child Wellbeing across the globe. Candidates offered positions with high engagement with children are required to take part in Child Safeguarding Background Screening, as a condition of the offer.
Thank you for sharing our global commitment to Children’s Rights.
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Join the LEGO® team today.
