A General Manager (GM) oversees a company’s daily operations, drives strategic growth, and ensures departmental efficiency and profitability The GM is responsible for leading all aspects of a Domino’s store operation, ensuring consistent delivery of outstanding customer service, high-quality products, and operational excellence. This role oversees team management, sales growth, cost control, and compliance with company standards and policies. The GM creates a positive, motivating environment that fosters team development.
What we offer:
A safe, rewarding, and fast-paced working environment
Competitive salary, bonus eligibility, and benefits package
We pride ourselves in the benefits we offer our full-time store team members: medical, dental, vision; 401(k) with up to 5% company match; education assistance; employee stock purchase program; paid time off, parental leave, mental health, and family support service
Full training with an industry-leading brand
Excellent career opportunities
Awesome discounts on menu items
RESPONSIBILITIES
Manage Store Operations and Drive Results
Recruit, Develop and Retain Best in Class Talent
Manage Food Safety and Team Member Safety
Provide Best in Class Customer Service
Operate and Troubleshoot Technology
What we’re looking for:
Minimum of one year of prior General Manager experience in a fast-paced service environment
Understand and demonstrate basic operations procedures and cost management capabilities
Experience in recruiting, retaining, and developing multiple employees
Ability to lead and promote team members and food safety protocols
Excellent customer service skills
Ability to operate and troubleshoot technology (POS, ATS, etc.)
Valid driver’s license with safe driving record meeting company standards preferred
Minimum job requirements :
Must be at least 18 years of age
Fast food/quick service restaurant experience preferred
High School equivalent education level
Proven ability to lead by example and ensure accountability from a team
Proven ability to problem solve and resolve customer concerns and/or complaints
Strong decision making and conflict resolution skills
Proven ability to set goals and set up plans to achieve them
Proven ability to work as a part of a team to achieve a common goal
Experience managing a P&L, food cost, and labor (ability to add, subtract, multiply, and divide accurately and quickly)
Excellent verbal, written, and communication skills
PHYSICAL REQUIREMENTS
Standing
Walking
Sitting
Lifting
Carrying Pushing
Climbing
Stooping/Bending
Crouching/Squatting
Reaching
At Domino's, we are a brand of honesty, transparency and accountability and we want exceptional people like you to join our team! We have continued to prove we “Put our People First” by making sure our work environment is safe and provides stability for you as a team member. The brand continues to deliver the “Power of Possible” to local Domino’s store owners, 90% of which started as delivery drivers and pizza makers in our stores!
